About this role
The Head of Professional Services is responsible for building and leading a unified global Professional Services organization that enables scalable onboarding, implementation, and support of DP World’s logistics technology platforms. The role drives the adoption of the operating model as the global standard, ensuring consistent delivery, high customer satisfaction, and operational efficiency This role serves internal business units, global operations teams, and external customers by delivering standardized onboarding, reducing time-to-value, and ensuring reliable platform operations. It plays a critical role in enabling business growth and creating a scalable, cost-efficient services model aligned with DP World’s logistics strategy.