About this role
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and help elevate employee experience across a global organization? At DTCC, we are committed to delivering a modern, technology-enabled workplace that supports our people and our mission. [ETO Hiring...Map - Main | Excel] Pay & Benefits
• Competitive compensation, including base pay and annual incentive • Comprehensive health and life insurance and well-being benefits • Pension / retirement benefits • Paid time off and personal/family care leave programs • Flexible hybrid model (3 days onsite / 2 days remote) The Impact You Will Have As Associate Director, Workplace Experience & Technology, you will play a key role in shaping and delivering DTCC’s workplace experience across a global footprint of approximately 6,000 employees. You will lead the integration of:
• Workplace technology • Space strategy Operating in a highly matrixed environment, you will partner across IT, HR, Finance, Procurement, Facilities, Security, and business leadership to deliver complex, cross-functional initiatives. You will also leverage workplace data and technology to:
• Inform decision-making • Optimize space utilization Key Responsibilities Project Management & Delivery
• Develop RFPs and scopes of work across workplace technology, design, construction, and hospitality services • Partner with Procurement on vendor selection and onboarding • Lead cross-functional project execution with internal and external stakeholders • Manage schedules, budgets, risks, and deliverables through implementation Workplace Technology & Data Management
• Lead implementation and management of workplace platforms (reservation systems, work orders, space tools, etc.) • Maintain workplace data integrity (space, rooms, inventory) • Analyze utilization and experience data to produce insights and reporting • Partner with IT, Security, architects, and engineers on system integration • Manage budgets related to workplace technology initiatives Qualifications
• Bachelor’s degree required (Architecture; Design & Construction strongly preferred) • 10+ years of progressive experience in a complex corporate workplace environment • Demonstrated experience across: • Workplace technology • Vendor and program management
Talents Needed for Success
• Strong knowledge of workplace technology platforms and service tools • Proven ability to deliver hospitality-driven, service-oriented workplace environments • Strong project and stakeholder management skills • Excellent communication skills (employee-facing and executive-level) • Ability to manage multiple priorities in a fast-paced, evolving environment • Proactive, solutions-oriented mindset