About this role
Job summary
Do you have strong admin experience and seeking an opportunity in mental health?Would you relish an opportunity to be part of a brand new service?
Oxford Health NHS Foundation Trust is delighted to invite applications for an Office Manager role within our newly established Assertive Outreach Team (AOT).
This innovative service will provide high-quality, person-centred care to individuals with complex mental health needs who may struggle to engage with traditional services. Operating across the City of Oxford, the team will deliver proactive, flexible support, responding to need in a timely and coordinated manner.
Assertive Outreach is founded on active engagement rather than office-based care. Staff will work flexibly across the city, supporting individuals in community settings, their homes or Trust premises. Interventions will be tailored, relationship-focused and recovery-oriented, promoting continuity, trust and consistent engagement. Shared caseload responsibility, alongside a key worker model and regular MDT reviews, will enable rapid responses to relapse, risk and disengagement.
We are seeking motivated and compassionate professionals who are committed to supporting some of the most vulnerable people in our communities. Successful applicants will be confident in managing complexity and dynamic risk, while working within a recovery-focused, trauma-informed framework. This is an opportunity to help shape a new service and make a meaningful difference across Oxford.
Main duties of the job
The Office Manager for the Oxford Assertive Outreach Team (AOT) is responsible for leadingthe admin function that supports the effective delivery of the service. Based within the AOT team base, you will manage the admin staff, providing line management, supervision and support to ensure high standards of performance, consistency and professionalism.
The Team will be a fully integrated multidisciplinary service comprising a Consultant Psychiatrist, Clinical Team Manager, Psychologists, Occupational Therapists, Nurses, Support Workers and Administrators.
You will:
Lead a team of Administrators ensuring that the service they provide meets the needs of the team and in doing so constantly review and reprioritise the team's workload to ensure immediate priorities are met and quality of work is not compromised. Undertake the role of Admin Manager to line manage the AO admin Teams, including carrying out performance reviews; monitoring and managing sickness absence; authorising annual leave, recruitment. Ensure that each member of the administration team has their performance review and Personal Development Plan and provide constructive feedback to assist with development. Manage an office system which supports the demands of the AOT and service development to be used by all members of the management team. To allocate working responsibilities and workload amongst the administrative team in addition to providing direct administrative support themselves.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Knowledge Essential
Excellent knowledge of Office 365 systems including Outlook and Teams
Desirable
Working with patient electronic record systems
Skills Essential
Leadership skills and ability to organise other staff, including delegation Demonstratable organisational skills and ability to manage workload
Experience Essential
Has experience of line management and supervision of others Experience in a busy office environment
Desirable
Has worked in a MDT
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford Health NHS Trust
Address Slade Site
Oxford
OX3 7JH
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)