About this role
Job summary
We require a dispenser to work in our practice dispensary. NVQ2 qualified preferred but not essential.
We are a small rural practice with approximately 3000 dispensing patients.
The position is for 20 hours per week, 1pm until 6pm on a Tuesday, 9am until 5pm on a Thursday and Friday.
Please submit a CV with a covering letter for the attention of Sue Kendra, Dispensary Manager.
A job description and person specification can be requested from:
This position is also advertised though NHS Jobs & Indeed.
Further details regarding our practice can be found at our website: www.gilberdykehealthcentre.co.uk
Closing date for applications: Friday 12 June 2026
Main duties of the job
The post-holder will greet dispensary patients and other visitors in a friendly manner and deal with queries in a professional, courteous and efficient way.
Assist in the preparation and dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
About us
We are a small rural practice with approximately 3000 dispensing patients.
The practice is small and friendly.
Job description Job responsibilities
GILBERDYKE HEALTH CENTRE
JOB TITLE: DISPENSING ASSISTANT
REPORTS TO: DISPENSARY MANAGER
Job Summary:
The post-holder will greet dispensary patients and other visitors in a friendly manner and deal with queries in a professional, courteous and efficient way.
Assist in the preparation and dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
Duties and Responsibilities:
To ensure that all medicines and appliances dispensed are checked against the prescription as per the Dispensary standard operating procedures.
To collect all due prescription charges and ensure that the patient declaration on the reverse of the script is duly filled in and signed by the patient.
To ensure that all monies received or handled on behalf of the Practice are appropriately stored and banked and a record kept of all financial transactions.
To endorse all prescription forms as appropriate when required.
To forward all invoices and dispensary related correspondence to the Practice Manager or dispensary manager.
To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock.
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
To ensure that shelves and all work surfaces are kept clean and tidy.
To take prompt action in response to any drug alert bulletins that may be received from time to time when required
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
To provide holiday and other absence cover for colleagues.
Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager.
Confidentiality:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Person Specification
Qualifications Desirable
Good general secondary school education NVQ level 2 in dispensing
Experience Essential
Experience of working in a similar environment
Desirable
Experience of working in GP Dispensary Experience of GP systems
Knowledge and skills Essential
Communication skills Clear and concise Friendly and approachable Ability to deal with difficult people Confidentiality and sensitivity Work standards Prioritisation of tasks Ability to extract relevant information from conversations and pass on Accurate recording of information Team work Flexibility and adaptability Able to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gilberdyke Health Centre
Address Thornton Dam Lane
Gilberdyke
Brough
East Yorkshire
HU15 2UL
United Kingdom
Employer's website https://www.gilberdykehealthcentre.co.uk/ (Opens in a new tab)