About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
• Expands skills within an analytical or operational process. • Maintains appropriate licenses, training, and certifications. • Applies experience and skills to complete assigned work. • Works within established procedures and practices. • Works with a moderate degree of supervision.
Functional Knowledge
• Has developed skills in a range of processes, procedures, and systems.
Business Expertise
• Integrates teams for the best outcome and achievement of company goals.
Impact
• Impacts a team, by example, through the quality service and information provided. • Follows standardized procedures and practices. • Receives regular, but moderate supervision and guidance.
Leadership
• Has no supervisory responsibilities. • Manages own workload.
Problem Solving
• Ability to problem solve without supervisory approval. • Evaluates and selects solutions from established operating procedures.
Interpersonal Skills
• Exchanges information and ideas effectively.
Responsibility Statements
• Captures and validates more complex data. • Pre-adjudicates documents and corrects data. • Researches and examines issues and ensures information is available for next steps. • Conducts extra searches to extract accurate data and inputs the same. • Completes assignments using multiple source documents to verify data. • Follows up on pending research documents. • Returns electronic data forms to the customer for additional information. • Performs other duties as assigned. • Complies with all policies and standards.