About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description – Senior Database Administration Analyst
Role Overview
This role supports a highly critical production environment and is responsible for the architecture, design, deployment, and support of midrange database systems. You will work with a team of skilled professionals to ensure reliability, scalability, and performance of enterprise database platforms.
Key Responsibilities
• Design, implement, install, and configure database solutions across environments • Provide L3/L4 support for on-premise and cloud platforms (Azure, AWS) • Manage and coordinate multiple projects and incidents across teams simultaneously • Analyze existing infrastructure and recommend improvements for: • Reliability • Availability • Scalability • Serviceability
• Collaborate with internal teams and clients to identify and resolve system issues • Perform advanced database performance tuning (instance, database, OS level) • Lead or contribute to: • Database implementation and configuration • Data migration and storage solutions • Application testing and assessments
• Develop and present architecture designs and business cases • Drive process and infrastructure improvements • Support backup, recovery, and disaster recovery (DR) strategies • Participate in crisis situations and provide leadership support as required • Maintain ownership, accountability, and adaptability in all assignments
Technical Skills & Qualifications
• Strong expertise in Microsoft SQL Server (2008R2 to 2019) • Hands-on experience with: • Installation, configuration, and administration • Advanced SQL Server features and performance tuning
• Experience with high availability and DR solutions, including: • Failover Clustering • Always On Availability Groups • Mirroring and Log Shipping
• Knowledge of: • Backup and recovery strategies • Database reorganization and maintenance • Capacity planning and growth management
• Experience with: • SQL Server Integration Services (SSIS) • SQL Server Reporting Services (SSRS) • Cloud integration (Azure/AWS)
• Ability to define and maintain: • Database standards • Security policies and auditing practices
• Experience in: • Database upgrades, migrations, and release management • Impact analysis for future changes
Core Competencies
• Strong technical depth and troubleshooting ability • Ability to work independently and solve complex issues • Experience in IT service environments and ITIL frameworks • Exposure to ticketing tools (e.g., ServiceNow, Remedy) • Participation in Change Advisory Board (CAB) activities • Excellent communication skills (verbal and written) • Ability to translate complex concepts for diverse stakeholders • Strong collaboration and stakeholder engagement skills