About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Requires broad technical expertise and company/industry knowledge. • Accountable for functional, operational, and/or program management. • Achieves goals through the work of others. • Manages performance appraisals and pay reviews. • Manages training for 3 or more employees. • Manages hiring and termination actions.
General Profile
• Supervises daily tasks of complex business, technical support, or production teams. • Sets team priorities to ensure timely completion. • Coordinates work activities with other supervisors. • Makes decisions based on policies, procedures, and business plans. • Receives guidance from manager. • May not perform the work supervised.
Functional Knowledge
• Understands and applies concepts in the field of expertise. • Has basic knowledge of other disciplines.
Business Expertise
• Understands how to improve efficiency across related teams.
Impact
• Impacts the quality and effectiveness of the team and its contribution to the subfunction.
Leadership
• Sets priorities for and mentors employees to meet daily deadlines.
Problem Solving
• Resolves day-to-day technical and operational problems.
Interpersonal Skills
• Uses tact to exchange information and handle sensitive issues.
Responsibility Statements
• Bears ownership and accountability for single or multiple review deliverables. • Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. • Provides day-to-day leadership to team members. • Collaborates with internal management for department initiatives and discussions for process improvement. • Participates in communications with the client and other departments. • Liaises with other teams and departments for team administration. • Supports Senior Manager in day-to-day administrative activities. • Performs other duties as assigned • Complies with all policies and standards