About this role
Job summary
Working as a Maternity Care Assistant (MCA) in a maternity scanning department is a deeply rewarding role that blends administrative efficiency with high-level emotional intelligence. You are essentially the "glue" that holds the clinic together, ensuring the clinical team can focus on the scans while the patients feel seen, heard, and supported.
Core Responsibilities;
Patient Care & Advocacy
o The First Interface: You are often the first person a woman sees. Your job is to welcome patients, manage their anxiety, and explain the flow of the appointment.
o Chaperoning: You will frequently act as a chaperone during intimate ultrasound examinations to ensure the comfort and safety of both the patient and the sonographer.
Clinical Support
o Room Readiness: Ensuring scan rooms are stocked with necessary supplies (couch roll, gel, gloves, clinical wipes) and that equipment is cleaned between patients.
o Basic Observations: You will be expected to take "observations," such as blood pressure, height/weight (BMI), and urinalysis.
o Flow Management: Keeping the sonographers on schedule by ensuring the next patient is prepared and the previous patient's paperwork is handled.
Administrative Duties
o Record Keeping: Updating patient records on hospital systems (Badgernet).
Main duties of the job
1. Clinical & Technical Supporto Chaperoning: Attending scans to provide a witness for the clinician and a support person for the patient, ensuring dignity and modesty are maintained.o Clinical Observations: Performing and recording routine checks such as:o Urinalysiso Blood pressure monitoring.o BMI calculations (measuring height and weight).o Venepuncture
2. Patient & Emotional Managemento Managing News: Escorting patients to "quiet rooms" following a difficult scan result and staying with them until a midwife is available.o Information Sharing: Giving out relevant literature on screening, nutrition, and next steps in the maternity journey.3. Environment & Infection Controlo Aseptic Cleaning: Strictly following infection control protocols to deep-clean ultrasound probes and couches between every single patient.o Stock Control: Monitoring and ordering specialised supplies like ultrasound gel, thermal paper for scan photos, and clinical gowns.
4. Documentationo Data Entry: Accurately inputting scan measurements and findings into maternity software systems.o Liaising with Teams: Communicating with the Antenatal Clinic, Community Midwives, and Delivery Suite to ensure seamless care if a woman needs immediate admission.o Result Tracking: Ensuring that screening bloods are correctly labelled and sent to the lab promptly to avoid delays in results.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled job description.
Person Specification
Qualifications Essential
GCSE's (C/4 or above) in English and Maths or Functional Skills Level 2
Desirable
Care Certificate
Essentail Training Essential
Venepuncture Clinical observations- Blood pressure, BMI, Urinalysis
Expereince Essential
Experience working in healthcare Evidence of interest in Women's health or Maternity services Experience working within a Multidisciplinary team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address The Princess Royal Hospital, Telford
Apley Castle
Telford
TF1 6TF
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)