About this role
Job summary
Administrator- NORTHGATE SURGERY, PONTEFRACT
WORK PATTERN: 37 hours per week
MONDAY - FRIDAY
We are looking for a experienced Administrator to join our team. This is a busy Practice and you will be very involved in patient care, from organising appointments, working closely with our clinical triage team, coding letters, dealing with private work, dealing with general queries, organising paperwork for the clinical team, ringing patients to book in to specialist clinics, handling the movement of patient records, scanning and summarising (training given). The role is for 37 hours a week. However, flexibility is essential as you will also be expected to cover for holidays and sickness. Pay rate is competitive and you will receive 6 weeks holiday plus bank holiday (pro rata). Previous experience as an Administrator in General Practice or another busy reception environment is essential.
Main duties of the job
Duties and Responsibilities
Admin Duties
1.
Ensure telephone enquiries are dealt with in a courteous and timely manner and assist patients who are having problems with their referral.
2.
Assist patients with queries on the telephone
3.
Carry out summarising of patient records training will be given
4.
Deal with the processing of insurance medicals and reports
5.
Provide relief cover for Results Clerk/Prescriptions Clerk training will be given
6.
Support with the Long Term condition recall system
7.
Participate in providing holiday/sickness cover for other members of the admin team.
8.
Coding of correspondence training given
10
Telephone patients to book them into clinics
11.
Scanning patient notes onto the clinical system
General
12.
Observe health and safety guidelines at all times
13.
Any other reasonable duties that may be required from time-to-time
About us
Northgate Surgery is a large doctors practice in Pontefract with 16,370 patients. The practice is dynamic and innovative in the way it is run. We like to work at the forefront of change. We are heavily involved in our Primary Care network and work closely with the other Practices. Northgate surgery is a training practice with a wide variety of different students. Benefits package includes competitive salary, NHS pension and 6 weeks holiday.
Job description Job responsibilities
Duties and Responsibilities
Admin Duties
1.
Ensure telephone enquiries are dealt with in a courteous and timely manner and assist patients who are having problems with their referral.
2.
Assist patients with queries on the telephone
3.
Carry out summarising of patient records training will be given
4.
Deal with the processing of insurance medicals and reports
5.
Provide relief cover for Results Clerk/Prescriptions Clerk training will be given
6.
Oversee one area of QOF
7.
Participate in providing holiday/sickness cover for other members of the admin team.
8.
Coding of correspondence training given
10
Telephone patients to book them into clinics
11.
Scanning patient notes onto the clinical system
General
12.
Observe health and safety guidelines at all times
13.
Any other reasonable duties that may be required from time-to-time
Person Specification
Experience Essential
Systmone experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NORTHGATE SURGERY
Address Northgate
Pontefract
West Yorkshire
WF8 1NF
United Kingdom
Employer's website https://www.northgatesurgery.org/index.aspx (Opens in a new tab)