About this role
Job summary
An exciting opportunity to become part of a team making positive changes to individuals who have a serious mental health illness by joining Navigo's Individual Placement and Support (IPS) service as an IPS Employment specialist.
This role allows you the opportunity to work amongst a supportive and encouraging team of Employment Specialist and alongside clinicians from mental health teams, supporting a caseload of clients who have been diagnosed with a Serious Mental Illness in their journey towards employment.
The role also allows you to support your client in sustaining employment by liaising with employers on your clients behalf and build positive relationships with employers in the local area.
Please note the earliest start date for this position is 7th September 2026.
Main duties of the job
Employment Specialists work with clients (managing a caseload) who have a serious mental health diagnosis, to assist them in securing sustainable paid employment in line with their preferences. They work alongside Key Workers or lead professionals.
Employment Specialists deliver the Individual Placement and Support (IPS) approach (for which training will be given); providing person-centred advice and guidance to clients, whilst building positive relationships with referral partners and relevant local employers to enable clients to move into suitable employment and also, if applicable, work with clients and their employers in order to sustain their clients employment.
Employment Specialists work as part of a multidisciplinary team within predominately secondary care networks, maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Job description Job responsibilities
The Employment Specialist will join TUKES Individual Placement & Support (IPS) under the direction of Lisa Heys (IPS Team Lead) to deliver IPS Supported Employment as part of the holistic recovery plan for mental health service users.
You will be required to manage a caseload of up to 20 people at any time who have experienced mental health problems and who are unemployed. The Employment Specialist is expected to deliver in line with the IPS model, and training will be given. Working directly with all relevant stakeholders: the service user, CMHT staff, consultant psychiatrists, partner agencies and employers - you will support the service users on your caseload to gain and retain paid employment.
Responsibilities
To manage a caseload of up to 20 service users at any one time who are currently off work / unemployed, who may or may not be receiving specialist mental health services, but who wish to return to work.
Meet and exceed job outcome targets for service users
Build relationships with clinical teams to generate referrals and create a collaborative working partnerships with NHS clinicians where employment support is integrated into mental health treatment.
Build a multi-disciplinary approach to the return to work. For example, involve clinical staff (where relevant) in managing symptoms at work, medication reviews and supporting rehabilitation needs e.g. social skill development, budgeting, travel training etc.
To prepare individuals for a return to work by supporting service users to understand their skills, aspirations and goals through vocational profiling and action planning.
Focus on rapid job search with the service user, whilst utilising local support networks to help them overcome their barriers to employment.
Source job opportunities for service users through tailored job search and regular contact with employers.
Spend time getting to know local employers, in order to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences.
When placing service users with employers, ensure that the quality of work environments is explored, including potential for workplace adjustments that will accommodate individual strengths, skills symptoms and coping skills.
Support wider team by exploring job carving i.e. carving small slices of work from the duties other staff do not have time to do.
To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services
To provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.
To provide individualised support to service users once they have returned to work to assist them in sustaining employment.
To maintain a professional relationship with the service users of the programme and with key internal and external stakeholders, with particular attention to confidentiality and the maintenance of boundaries.
Work with external agencies to maximise use of both internal and external resources in the delivery of vocational support services
To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework.
Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within vocational rehabilitation
To undertake mandatory training as required including any employability training.
To actively participate in own continuous professional development
To ensure that all relevant policies are implemented such as information governance, safeguarding etc.
To regularly collect and promote service user employment recovery stories.
Person Specification
Experience Essential
Experience of working in supported employment services Experience of working with people with mental health problems or a similar service user group
Desirable
Experience of partnership working, negotiation and liaison work with other agencies Experience of opening up job opportunities with a range of employers
Knowledge Essential
Knowledge of disability and special needs issues, policies and legislation in relation to employment Good understanding of the principles and practice of supported employment Able to use IT and tools such as MS Word, Powerpoint and Excel Flexibility to travel within the region Flexibility to working out of normal office hours.
Desirable
Knowledge of employment law Knowledge of employability and employability programmes such as IPS principles and approach Lived experience
Qualifications Essential
IAG qualification or equivalent. Full and current driving licence and access to own transport
Desirable
Trained in IPS approach Level 3 Diploma in Employability Services Sector Qualification Mental First Aid Qualification
Additional Criteria Essential
Outstanding interpersonal skills and ability to build rapport with a range of people Natural ability to build close, trusting and productive relationships with people Team orientated and works collaboratively within a mixed-disciplinary team Communication Compelling written and verbal communication skills, tailored to a variety of audiences Excellent coaching and active listening skills, ability to ask perceptive questions that tease out important information through mentoring and coaching Abilities to persuade and negotiate in a constructive and appropriate manner Initiative Original and astute thinking that leads to decisive action Able to work independently and use initiative to think quickly on the spot in different, and often challenging, situations Creative problem solving to tackle obstacles that arise and fulfil requirements of the role in innovative ways to deliver greater impact Organisation Can effectively manage time to meet deadlines while maintaining high standards Manage competing demands with project management tools and techniques Maintain effective and organised administration systems People-orientated Naturally interested in and energised by working with and talking to people Non-judgemental and trustworthy Capability to be warm and empathetic whilst respecting professional boundaries Passion and positivity Passion and drive to make a positive difference to people's lives Belief that people with mental illness can gain and sustain meaningful work Able to model a strengths-based recovery model Positive mindset and motivational to others Instil hope and empower others to own their experience and choices Persistence and perseverance Resilient and tenacious to not give up despite setbacks and frustrations Responds positively to failure and is able to translate it into a valuable learning experience Thick-skinned and don't take rejection or negative experiences personally Emotional intelligence Ability to self-reflect and understand own reactions and flex accordingly to any situation Patient and empathetic to others' situations without imposing own experiences or beliefs onto others Conscientious and professional. Reliably deliver excellent results and go the extra mile for service users and employer Commitment to learning Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Navigo Health and Social Care CIC
Address Weelsby View Health Centre
Grimsby
DN32 9SW
United Kingdom
Employer's website https://navigocare.co.uk/ (Opens in a new tab)