About this role
Job summary
We are looking to recruit a friendly and enthusiastic Health Care Assistant to join our patient focused, caring and friendly GP Practice. The HCA will deliver treatment, preventative care, health promotion and patient education and support the practice nursing team in the delivery of nursing services. They will also help the surgery achieve QoF targets.
Experience working within a General Practice environment is desirable and phlebotomy skills are essential, salary is negotiable depending on experience. A friendly personality, competent clinical skills, together with an interest in further training and personal development is vital. The ability to work autonomously within a busy team environment is essential.
Main duties of the job
Role/Job Summary:
Conduct audit and patient screening in pursuance of the objectives of the Quality & Outcomes Framework (QOF).
To provide treatment room services to patients of the practice, within the training and professional competence of the post holder.
Support the Doctors and Nursing/HCA teams in providing an effective level of care to the practice patient population.
Undertake tasks and duties as delegated by the practice nurse leader or suitably qualified regulated professional.
Ensure own actions are professional and consistent with practice policy/protocols.
About us
Rosebank Health Is a large well-established training practice of 40000 patients. We operate from spacious, purpose-built premises on four sites in the Gloucester area. We have a wide clinical team including GP Partners, Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Paramedics, HCAs, Phlebotomists, Pharmacists, Social Prescribers and a Physiotherapist, who are all well-supported by a large team of committed administrative staff.
Job description Job responsibilities
Job Title: Health Care Assistant
Accountable to: Nurse Partner and Nurse Manager
Salary Range: Based on experience
Contract Type: Permanent
Hours: Part time/Full time - up to 37.5 hours per week
Purpose: To assist the GPs and Practice Nurse Team in the service and delivery of the care management of the Practice population
Job Summary: To assist in patient care and practice related duties as directed by and under the supervision of a registered healthcare professional. To have a knowledge of chronic disease management and provide support in the delivery of QoF.
To assist with the ordering process across all 4 practice sites.
Place of employment:
The main places of employment are to be Rosebank Surgery, 153b Stroud Road, Gloucester, GL1 5JQ, Bartongate Surgery, 115 Barton Street, Gloucester, GL1 4HR, Severnvale Surgery, St James, Quedgeley, Gloucester, GL2 4WD and Kingsway Health Centre, Rudloe Drive, Kingsway, GL2 2FY.
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Key Responsibilities
Clinical skills health and well-being
Undertake, record and follow guidelines for the tasks for which you have received appropriate trainingUrinalysis and preparation of specimens for investigation by the pathology laboratoryMeasuring and recording following physiological measurements in routine presentations:blood pressurepulse rate and rhythmO2 satspeak flowtemperatureheight and weight body mass indexapplication of basis non-adherent dressingnew patient health checksVenepunctureECGPrepare and maintain environments and equipment before, during and after patient care interventionsAssist in raising awareness of health and well-being, and how it can be promotedGive accurate and appropriate information to patients and groups within own competenceSupport and monitor patients during nebulisation therapyAssist GP with minor operations/coil fit/implant insertionAssist patient preparation for minor surgeryInformation processes
Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriateMaintain confidential or information relating to patients, relatives, staff and the PracticeTake the necessary precautions when transmitting information
Communication
Communicate effectively with other team members Communicate effectively with patients and carers, recognising their need for alternative methods of communication
Personal and people development
Take responsibility for own developmental learning and performance, including participating in supervision Take responsibility for maintaining a record of own personal development To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a HCA Be aware of QoF and the delivery of this in practice
Health, safety and security
Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including
hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment reporting and treatment of sharps injuries dealing with blood and body fluid spillages assist patients and colleagues in adopting sound infection control measures
Understand and apply the principles of the cold chain Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your areas of responsibility Use the computer monitor safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service Improvement
Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Deal with requests from patients and clinical staff for health information leaflets
Quality
Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the Practices policies, especially the whistle-blowing policy. Be able to manage your own time effectively
Equality and diversity
Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone
This job description is not an exhaustive list of duties, but is designed to give a general indication of the range of work undertaken and will vary in the light of changing demand and priorities within the Practice.
Substantive changes in the range of work undertaken will be carried out in consultation with the jobholder.
Person Specification
Qualifications Essential
Qualified in Phlebotomy Qualified To NVQ level 3 Previous HCA experience The Care Certificate completed
Desirable
NHS experience Understanding of QOF Flexible, reliable and responsive to change Demonstrates motivation, reliability and commitment to team working
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rosebank Health
Address Kingsway Health Centre
Rudloe Drive, Kingsway
Gloucester
Gloucestershire
GL2 2FY
United Kingdom
Employer's website https://www.rosebankhealth.nhs.uk/ (Opens in a new tab)