About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As an Executive in our Outbound team, you will be the voice of Digitide Solutions, connecting with prospective and existing customers to promote our insurance products. Your primary goal is to educate customers about our offerings, address their queries, and ultimately convert leads into sales. This role requires excellent communication skills, a persuasive approach, and a deep understanding of insurance products and services.
• Conduct outbound calls to target customers, introducing them to Digitide's insurance offerings. • Explain product features, benefits, and premiums in a clear and engaging manner, addressing any concerns or queries. • Follow up on leads to maintain a strong pipeline and ensure timely sales closures. • Handle objections and provide convincing solutions, demonstrating a thorough understanding of our insurance products. • Comply with IRDAI guidelines and maintain accurate records of all calls and interactions. • Collaborate with the sales team to develop effective strategies for lead generation and conversion. • Stay updated with the latest insurance products and market trends to provide accurate and relevant information to customers. • Build and maintain strong relationships with customers, ensuring a positive and professional brand image. • Achieve individual and team sales targets, contributing to the overall growth of the organization.
• A high school diploma or equivalent is required, with a preference for candidates holding a bachelor's degree in business, sales, or a related field. • Minimum 1-2 years of experience in outbound sales, preferably in the insurance industry. • Excellent communication skills, both verbal and written, with the ability to articulate complex concepts simply. • Strong persuasion and negotiation skills, with a proven track record of successful sales closures. • Proficiency in using CRM systems and other sales-related software. • Ability to work independently and manage time effectively, meeting defined sales timelines. • A customer-centric approach, with a focus on building long-term relationships. • Willingness to continuously learn and adapt to new insurance products and market dynamics. • Basic knowledge of IRDAI guidelines and compliance requirements. • A positive and enthusiastic attitude, with a passion for sales and customer engagement.