About this role
Job summary
Applications are invited for the position of a Quality and Governance Administrator within the busy BCU Radiology Department . Base will be decided on appointment of successful candidate.
This role is mainly consists off providing comprehensive administrative support to the Radiology Management Team, through the Head of Quality & Governance. Supporting the Quality and Governance across BCU Radiology.
The successful candidate must have a good understanding of MS Office applications including Word, Outlook and Excel.
Main duties of the job
Collate and coordinate requests for access for non medical referrers. Maintain relevant databases, and ensure that the Radiology Service complies with requests for information where applicable.
Undertake the Communication role on behalf of the Quality and Governance Team, including drafting regular communications, undertaking administration activities in relation to the Quality Standards in Imaging (QSI) and maintaining the Radiology SharePoint site when necessary.
Coordinate the process for ensuring that Radiology policies and procedures are kept up to date.
Provide support to, and maintain accurate records of audit and outcome measures, tracking outcomes to resolution.
The post holder must also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
Diploma in Office Administration or experience to diploma level Good standard of English and Maths - O level / GCSE
Desirable
A levels or equivalent qualifications
Experience Essential
Experience of coordinating administration activities. Experience of organising workload and people
Desirable
Previous NHS experience
Skills Essential
Excellent communication skills Advanced typing skills Will work unsupervised Excellent customer service skills Excellent organisational skills Will prioritise own workload
Knowledge Essential
Knowledge and ability to use Microsoft office applications Evidence of Continual Personal Development
Desirable
ESR self service (or equivalent experience of application ) Knowledge of Referral to Treatment process (RTT)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Glan Clwyd Hospital
Rhuddlan Road
Bodelwyddan
LL18 5UJ
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)