About this role
Job summary
The specialist Autism Team are looking for a caring, highly motivated and approachable team administrator. We are a diverse multi-disciplinary team, working across both North and South Derbyshire, supporting adults with Autism who are at risk of placement breakdown or hospital admission. Our aim is to provide the care they need in the community to prevent hospital admission and we want you to help us offer the right information and care at a time that they need it most.
Main duties of the job
To provide and contribute to high quality front of house standard for services users and visitors. Provide administrative/secretarial support reflecting the professionalism of the service
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
Commitment to flexible working where this is possible
27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
Yearly appraisal and commitment to ongoing training
Generous NHS pension scheme
Good maternity, paternity and adoption benefits
Health service discounts and online benefits
Incremental pay progression
Free confidential employee assistance programme 24/7
Access to our LGBT+ network, BAME Network and Christian Network
Health and wellbeing opportunities
Structured learning and development opportunities
Job description Job responsibilities
Provide a comprehensive administrative service to the SAT including typing/word processing of letters/memos, minutes, reports and other routine correspondence
Produce documents, charts, tables etc. by use of Office 365 packages e.g. Word, Excel, Access and disseminate information by email
Ensure the maintenance of accurate and efficient filing systems on computerised systems ensuring strict confidentiality of client identifiable information.
Taking of notes in a range of professional multi-disciplinary meetings as requested by SAT Clinical Operational Manager and/or LD Lead Administrator.
Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail, scanning, archiving and electronic filing.
Receive and make telephone calls on behalf of the service, taking messages, and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
Ensure timely collection and production of statistical data relating to the service as directed. Compiling reports where necessary for management information, and forwarding relevant information to other Trust departments as necessary.
Provide cover for other Administration colleagues anywhere in ND Services as required and designated by the nominated supervisor / manager; this may require working at different bases at times.
Undertake any other appropriate duties as may be delegated from time to time by LD Lead Administrator and/or SAT Manager.
Maintain a professional and confidential approach to work at all times.
To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.
Providing IT / EPR support to the clinical team, including taking the lead in collaborating with IT staff to facilitate maintenance and repair of hardware and software. Provide ongoing support to the clinical team to ensure data added to the EPR system is up to date and accurate. Actively participate in initiatives to improve user understanding of EPR systems and processes, dissemination good practice and knowledge, and act as an intermediate between the clinical team and the EPR team.
Person Specification
Qualifications Essential
oOCR/RSA Level 3 Word Processing or equivalent qualification/experience oGCSE English Language, grade A*-C or equivalent
Desirable
oIT qualification, eg ECDL, CLAIT or equivalent qualification/experience oOCR/RSA Level 2 Audio Transcription or equivalent experience oBusiness Administration NVQ Level 3 or equivalent qualification/experience
Organisational skills and abilities Essential
Can demonstrate that they can work well in both a team and independently Can demonstrate that they can be flexible when the workflow changes pace and can work to tight deadlines Can demonstrate that they can maintain professionalism even when the situations they are presented with are challenging at times. Can demonstrate excellent written and verbal communicational skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Derbyshire Healthcare NHS Foundation Trust
Address 2nd Floor St Andrews House
201 London Road
Derby
DE12SX
United Kingdom
Employer's website http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)