About this role
Job summary
An exciting opportunity has become available for a Radiology Secretary to join our Radiology Administration team at Weston, this is a part-time position (30 hours) working Tuesday-Friday.
The post holder will provide secretarial and administration support to Consultant Radiologists and Radiology Management Team, managing own workload and acting independently, with the aim of maintaining an efficient standard of service with a high level of confidentiality, in accordance with the requirements of the service.
The administration team is based at the Weston General Hospital site.
Main duties of the job
Plan Radiologists rotas
To show a caring and professional approach towards patients, relatives and carers when dealing with telephone conversations.
Collates Radiologists time sheets and additional hour forms and ensures accurate records are kept.
Participate in audit and improvement in the quality work of the team.
Training of new staff within the team and falling in line with departmental protocols.
As a senior member of the team, assist and answer queries from the band 2 clerical officers.
Takes formal minutes for departmental meetings, including organising agendas, shares agreed actions.
Responsible for maintaining patient records pertaining to imaging examinations
Ensure both imaging identification and patient documentation is accurate and that computer progression is timely.
Identify training needs of self and contribute to departmental education programme.
Deal with enquiries from patients where a resolution cannot be negotiated transfers to line manager.
Works independently prioritising own workload.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description Job responsibilities
Plan Radiologists rotas
To show a caring and professional approach towards patients, relatives and carers when dealing with telephone conversations.
Collates Radiologists time sheets and additional hour forms and ensures accurate records are kept.
Participate in audit and improvement in the quality work of the team.
Training of new staff within the team and falling in line with departmental protocols.
As a senior member of the team, assist and answer queries from the band 2 clerical officers.
Takes formal minutes for departmental meetings, including organising agendas, shares agreed actions.
Responsible for maintaining patient records pertaining to imaging examinations
Ensure both imaging identification and patient documentation is accurate and that computer progression is timely.
Identify training needs of self and contribute to departmental education programme.
Deal with enquiries from patients where a resolution cannot be negotiated transfers to line manager.
Works independently prioritising own workload.
Person Specification
Knowledge and Experience Essential
Ability to communicate at all levels requiring tact and diplomacy to achieve desired Knowledge of office procedures Ability to see a task through from beginning to end with meticulous attention to detail Ability to exercise judgement and take responsibility to actions
Desirable
Previous NHS experience Experience of using a Radiology Information System (CRIS)/Picture Archive Communications System (PACS) Knowledge of medical terminology
Skills and Abilities Essential
Good Keyboard Skills Effective and polite manner when dealing with enquiries over the telephone Confidence to handle difficult conversations with patient's relatives and carers Ability to work under pressure and meet tight deadlines within a stressful environment whilst maintaining a high standard of accuracy
Desirable
Working knowledge of radiology policies and procedures
Aptitudes Essential
Ability to prioritise own workload and work on own initiative Flexible in tasks and hours worked Helpful and patient focused
Desirable
Open to change
Qualifications and Training Essential
Educated to GCSE, Grade C or above (or equivalent) in English Language and Maths Business Administration Level 3 NVQ or equivalent experience
Desirable
Typing Qualification - RSA 3 or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address Radiology Department Weston Hospital
Grange road, Uphill
Weston Super Mare
BS234TQ
United Kingdom
Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)