About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As a Credit Processing Analyst, you will play a vital role in our back-office operations, specifically within the CLM Domestic BFSI department. Your primary responsibility will be to analyze and process credit applications, ensuring compliance with regulatory standards and company policies. This role requires a high level of accuracy and attention to detail, as you will be handling sensitive financial information. You will work closely with our customer care executives (CCEs) to provide support and guidance to customers throughout the credit processing journey.
• Analyze and process credit applications, ensuring accuracy and compliance with regulations. • Review and verify customer documentation, such as financial statements and credit reports. • Conduct credit risk assessments and make informed decisions on credit approvals. • Maintain up-to-date knowledge of industry trends and regulatory changes related to credit processing. • Collaborate with CCEs to address customer inquiries and provide timely responses. • Ensure timely and efficient processing of credit applications, meeting service level agreements. • Maintain accurate records and documentation of credit processing activities. • Identify and escalate potential credit risks or fraud indicators to the appropriate teams. • Assist in developing and implementing process improvements to enhance efficiency. • Provide training and support to junior team members on credit processing procedures.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. • 2+ years of experience in credit processing, underwriting, or a similar role. • Strong analytical and problem-solving skills, with the ability to make sound credit decisions. • Excellent attention to detail and a commitment to accuracy. • Proficiency in using Microsoft Office suite, especially Excel, for data analysis. • Knowledge of regulatory requirements and compliance standards in the financial industry. • Ability to work independently and manage multiple tasks simultaneously. • Excellent communication skills, both written and verbal, for effective collaboration. • Willingness to stay updated with industry trends and best practices in credit processing. • A proactive and solution-oriented approach to problem-solving.