About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As a Credit Processing Analyst, you will play a vital role in our company's back-office operations. Your primary responsibility will be to ensure the accurate and timely processing of credit applications and related documentation. You will work closely with our customer care team to resolve any queries and provide excellent customer service. This role requires a high level of attention to detail and the ability to work efficiently in a fast-paced environment.
• Process and review credit applications, ensuring compliance with regulations and company policies. • Verify and validate customer information, including income, employment, and credit history. • Evaluate credit risk and make informed decisions on credit approvals or rejections. • Maintain accurate records and documentation for each credit application. • Collaborate with the customer care team to address customer inquiries and provide timely responses. • Ensure data integrity and confidentiality throughout the credit processing lifecycle. • Monitor and analyze credit trends and patterns to identify potential risks or opportunities. • Stay updated with industry trends and best practices in credit processing. • Assist in implementing process improvements to enhance efficiency and accuracy. • Provide support and guidance to junior analysts as needed.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. • Minimum 2 years of experience in credit processing or a similar role. • Strong knowledge of credit analysis and underwriting principles. • Excellent attention to detail and analytical skills. • Proficiency in using MS Office suite, especially Excel. • Ability to work independently and manage multiple tasks simultaneously. • Excellent communication and interpersonal skills for effective collaboration. • Familiarity with financial services regulations and compliance standards. • Willingness to learn and adapt to new processes and technologies. • A proactive and solution-oriented approach to problem-solving.