About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As an Admin Executive, you will play a vital role in maintaining the efficiency and organization of our back-office operations. Your responsibilities will include a range of administrative and support tasks, ensuring that our team can focus on delivering exceptional services to our clients. This role is perfect for someone who thrives in a fast-paced environment and enjoys wearing multiple hats.
• Handle incoming calls, emails, and inquiries, providing prompt and accurate information to customers and colleagues. • Maintain and update customer records, ensuring data accuracy and confidentiality. • Assist in the preparation and distribution of reports, presentations, and other administrative materials. • Coordinate and schedule meetings, appointments, and events, ensuring smooth logistics. • Manage and maintain office supplies, equipment, and inventory, ensuring a well-stocked and organized workspace. • Support the team with ad-hoc administrative tasks, such as data entry, filing, and document preparation. • Liaise with external vendors and service providers, ensuring timely delivery of services and resolving any issues. • Assist in the onboarding and offboarding process for new and departing employees, ensuring a smooth transition. • Implement and maintain office policies and procedures, ensuring compliance and a positive work environment. • Provide excellent customer service, both internally and externally, representing the company's values and brand.
• A high school diploma or equivalent is required, with a preference for a bachelor's degree in business administration, office management, or a related field. • Minimum of 2 years of experience in an administrative or support role, preferably in a back-office environment. • Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders. • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Proficiency in Microsoft Office suite, including Word, Excel, and Outlook, with a willingness to learn new software. • Attention to detail and a commitment to accuracy, ensuring high-quality work and error-free documentation. • Ability to work independently and as part of a team, fostering a collaborative and supportive work environment. • Excellent problem-solving skills, with the ability to think critically and find creative solutions. • Flexibility to adapt to changing priorities and a willingness to take on additional responsibilities as needed. • A positive and proactive attitude, with a commitment to continuous improvement and a customer-centric approach.