About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As a Credit Processing Analyst, you will play a vital role in our company's back-office operations. Your primary responsibility will be to ensure smooth and efficient credit processing, maintaining high standards of accuracy and customer service. You will be a key member of our team, working closely with various departments to streamline processes and enhance our overall operational efficiency.
• Analyze and process credit applications, ensuring compliance with policies and regulations. • Review and verify customer information, financial documents, and credit histories. • Evaluate credit risks and make informed decisions on credit approvals or denials. • Maintain accurate records and documentation for all credit processing activities. • Collaborate with the customer care team to address customer inquiries and concerns related to credit processing. • Monitor and manage credit limits, ensuring timely updates and adjustments. • Implement and maintain effective credit processing procedures and workflows. • Stay updated with industry trends and best practices in credit processing. • Provide support and training to junior analysts, fostering a collaborative work environment.
• Bachelor's degree in Finance, Business, or a related field. • Minimum 2 years of experience in credit processing or a similar role. • Strong analytical and decision-making skills, with an eye for detail. • Excellent communication and interpersonal skills, with a customer-centric approach. • Proficiency in using MS Office suite and credit processing software. • Ability to work independently and manage multiple tasks simultaneously. • Knowledge of credit risk assessment and mitigation strategies. • Familiarity with regulatory requirements in the BFSI industry. • Willingness to learn and adapt to new technologies and processes. • A proactive and solution-oriented mindset, with a focus on continuous improvement.