About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
As a Sales Support Executive, you will be an integral part of our back-office operations, working closely with the sales team to drive success. Your primary focus will be to assist in various administrative tasks, ensuring efficient and effective support for our sales representatives. This role is perfect for an organized and detail-oriented individual who thrives in a fast-paced environment.
• Provide administrative support to the sales team, including data entry, report generation, and document management. • Assist in lead generation and qualification, identifying potential customers and ensuring a smooth sales process. • Handle customer inquiries and provide timely responses, ensuring a positive customer experience. • Maintain accurate records and databases, ensuring data integrity and confidentiality. • Collaborate with the sales team to develop and implement sales strategies, offering valuable insights and support. • Monitor and analyze sales performance, identifying areas for improvement and suggesting enhancements. • Assist in preparing sales proposals, presentations, and other collateral as required. • Liaise with other departments to ensure smooth coordination and efficient operations. • Stay updated with industry trends and market dynamics, providing relevant insights to the sales team. • Perform other ad-hoc tasks as assigned by the sales manager or team leads.
• A bachelor's degree in business administration, sales, or a related field is preferred. • Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry. • Excellent communication and interpersonal skills, with the ability to build strong relationships. • Strong organizational and time management skills, with a focus on attention to detail. • Proficiency in MS Office suite, especially Excel and PowerPoint, is essential. • Knowledge of CRM systems and sales support tools is an advantage. • Ability to work independently and manage multiple tasks simultaneously. • A proactive and solution-oriented approach to problem-solving. • Excellent written and verbal communication skills, with the ability to adapt to different audiences. • A positive and professional attitude, with a commitment to delivering exceptional customer service.