About this role
Job summary
Rough Hay Surgery are looking to recruit a Receptionist/Administrator for our small yet very busy practice.
The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff.
The post is for part time hours Mon-Fri (19hrs pw) and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave.
The pay for this role is National minimum wage at the time of interview.
Main duties of the job
The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.
The successful applicant must also have:
1. Excellent communication skills, including a good telephone manner.
2. Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory).
3. Ability to work as both part of a team and independently.
4.Be available to open/close surgery at appropriate times.
About us
Rough Hay Surgery is a small but busy practice near the centre of Darlaston.
We encourage a friendly yet professional atmosphere.
We are CQC rated GOOD and strive to deliver a high standard of care to our patient population.
Job description Job responsibilities
The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Please see attached job description for full details.
Person Specification
Qualifications Essential
GCSE grade A-C (or equivalent) in English and Maths.
Experience Desirable
Experience of working in a GP practice. Knowledge of EMIS.
Employer details Employer name Rough Hay Surgery
Address Rough Hay Road
Wednesbury
West Midlands
WS10 8NQ
United Kingdom
Employer's website https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)