About this role
Job summary
We are seeking an experienced, motivated, and committed Employee Relations (ER) Manager to join our team at GESH (St George's, Epsom and St Helier Hospitals).
This is an exciting time to join GESH, as we continue to develop and embed new and improved ways of working across the Trust. This role offers a real opportunity to make a meaningful impact, providing expert Employee Relations support and contributing to a positive, fair, and consistent approach to people management.
As ER Manager, you will work closely with the Deputy Group Head of Employee Relations and Group Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the group. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.
Main duties of the job
The postholder will beresponsible for the day-to-day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.
The role will support the development of the skills and capacity of managers to empower them to manage people issues effectively and independently. The post holder will drive the delivery of an early resolution approach in the delivery of advice to managers to build confidence in dealing with complex people-management issues.
The post holder will be responsible for complex employee relations case work and will provide advice and support to line managers on a range of ER issues including, but not limited to, discipline, grievance management, poor performance and attendance and workplace dispute management.
As a senior member of the gesh Employee Relations Team the postholder will be expected to support casework across all group sites as and when required.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description Job responsibilities
A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service to support identified divisions within the group structure. The postholder will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practice and legal guidelines. This will also include the monitoring of ER casework and establishing and running regular KPI reports.
Person Specification
Qualifications Essential
oHighly specialist HR knowledge to master's level equivalent acquired through a degree (or significant commensurate HR experience) oProfessional HR qualification (CIPD - level 5 or working towards with equivalent experience) oSignificant experience in an employee relations role
Desirable
oFormal training in a relevant topic such as coaching, mediation or employment law oLevel 7 CIPD qualification
Experience Essential
oExperience of managing multiple complex ER cases from a strategic perspective oSignificant demonstrable experience of advising a range of stakeholders on a broad range of ER issues balancing legal compliance with business need and developing practical value-adding solutions oExperience managing staff oExperience in the design, delivery and evaluation of training programmes
Desirable
oExperience of TUPE or major organisational change oProject management experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name St George's University Hospitals NHS Foundation Trust
Address Epsom Gateway
2 Ashley Avenue
Epsom
KT18 5AL
United Kingdom
Employer's website https://www.stgeorges.nhs.uk/ (Opens in a new tab)