About this role
Job summary
An exciting opportunity has risen to work within Haematology to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
Your role is to support the clinical team, Service Manager and other Divisional Managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target and provide cross-cover for other Patient Pathway coordinators to ensure a consistent and effective administration service is maintained at all times.
No VISA sponsorship available for this role
Main duties of the job
In your role you will work within haematology to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs for sicklecell patients, providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
You will support the clinical team, Service Manager and other Divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. RTT and cancer and ensure a consistent and effective administration service is maintained at all times.
Good telephone communication skills especially dealing with patients, doctors, nursing and midwifery teams and outside agencies.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Job description Job responsibilities
Are you looking for an exciting Patient Pathway Officer role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
Person Specification
Qualifications Essential
GCSE Maths & English Grade C or above ECDL or IT Qualifications
Desirable
NVQ Level 4 Higher National Diplomas
Knowledge and Experience Essential
Experience in an administrative healthcare setting Understanding and knowledge of key access targets. eg. 18 week RTT
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)