About this role
Field Service Engineer - Production Print The role is required to service Canon Production Print customers in the Limerick, Cork and Galway areas. The salary range for this role is from €45,498 to €48,026 plus in-role progression zones. Benefits are listed below in the advert. Are you passionate about printing technology and looking for a role where you can make a real impact? As a Production Print Field Service Engineer, you’ll be part of a dynamic team that services, maintains, and optimizes Canon’s cutting-edge mono and colour production print devices for our customers in Munster, Connaught and on occasion in the Leinster region. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of an innovative and collaborative team, this is the perfect opportunity for you to elevate your career.
• Maintain, Repair & Optimize Production Print Devices: • Perform maintenance and repairs on Inkjet/Toner production printers, ensuring all devices run smoothly. • Stay up to date on software updates and technical bulletins, keeping devices at peak performance. • Calibrate and profile printers for colour accuracy, optimizing output quality.
• Work on Major Installations and Projects:
• Contribute to large installations, collaborating with key stakeholders to ensure success. • Ensure all work is executed to high standards, meeting customer expectations.
• Proactive Customer Engagement:
• Demonstrate exceptional customer service, building strong relationships and offering proactive support. • Provide training to customers on product usage, maintenance, and advanced applications.
• Drive Continuous Improvement:
• Identify opportunities for performance improvement and resolve issues independently. • Ensure all activities are accurately documented in line with Canon guidelines and policies.
• Experience: You have sector experience, servicing Toner, Inkjet or Wide Format production printers, or other related experience. • Technical Skills: Proficiency in printer operation, maintenance, and troubleshooting. Experience with colour management software such as Adobe Colour or PrismaSync Tools is a plus. • Problem Solving: Excellent communication and analytical skills, proficient in hardware and software troubleshooting, fault-finding, and device management. The salary range for this role is from €45,498 to €48,026 plus in-role progression zones. Comprehensive Benefits Package:
• Company vehicle -EV or Hybrid
• Optional Life Assurance & Private Medical Insurance
• Optional Pension Scheme (DC scheme up to 8% personal and 12% company contribution)
• Generous Paid Leave: Up to 27 days holidays per year + Holiday Purchase options
• Paid Maternity/Paternity Leave
• Cycle to Work Scheme, Volunteer Days, and more!
• Summer Hours and Funded Social Events