About this role
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good. We welcome applicants from all communities and backgrounds.
Why Join Us? • Be part of a diverse, energetic team, joining 50+ nationalities at our Stockley Park Head Office • Enjoy hybrid working (3 days in office, 2 from home) • Benefit from flexible hours, professional development, and a wide range of perks • Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase • Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products • Be part of a company that values sustainability, inclusion, and your personal growth • Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
If you are ready to make an impact – we’d love to hear from you.
Work with Customer Service & Operations and our software partners to ensure processes remain fit for purpose and provide governance that we invoice our customers in-line with our payments to our partners.
• Own end-to-end solutions renewals, ensuring strong retention, timely processing, and protection of solutions revenue • Build and actively manage a forward-looking renewals pipeline with clear accountability for delivery • Maintain accurate records of all live solutions contracts, ensuring data integrity and visibility of install base • Drive commercial performance through margin analysis, setting target margins by channel, identifying contracts below threshold, and leading recovery plans with stakeholders • Lead and implement pricing strategies, including structured price increase programs aligned to revenue and margin improvement • Ensure billing accuracy and governance across customer invoicing and partner costs, meeting SLAs and protecting profitability • Build and maintain strong relationships with key solutions providers to improve renewals processes, alignment, and visibility • Support and collaborate with stakeholders across Sales, Finance, and Operations, build strong understanding of the full solutions portfolio and end-to-end lifecycle • Develop reporting and dashboards to track solutions revenue, renewals, retention, and extensions, while driving continuous process improvement
Qualifications: Technical/business education required on middle –vocational level. Experience: • Sales and customer centric • Accurate data entry • Analytical skills Personal qualities:
• Self-motivated, commercially driven, accountable, and results-oriented. • Highly customer focused & delivery oriented • Strong communication skills to understand (internal) customer issues and to find ways to exceed customer expectations • Proactive & problem-solving skills • High-level product & solutions understanding to understand implications for contracts process • Excellent organization and planning skills • Attention to detail; quality conscious Salary up to £37,406, dependent on experience. #LI-AS3