About this role
A Valet Supervisor is responsible for overseeing the day-to-day operations of a valet service, ensuring efficient vehicle handling, excellent customer service, and the safety and security of vehicles and guests.
• Ensures employees and guests are safe at all times. • If needed - operates vehicles in a safe manner to minimize the potential for accidents. • Oversee the tracking of keys and vehicles throughout the garage. • Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage. • Maintains garage organization. • Sets the tone for the workplace by keeping an upbeat attitude. • Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy. • Helps team members to remember to always use approved language choices. • Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over. • Must set an example by looking sharp at all times and helping employees understand how to successfully adhere to Caesars Virginia uniform guidelines. • Oversee team members to keep a professional work area. • All other duties as assigned.
• HS diploma or GED. • Casino/Hotel experience preferred. • Experience within an upscale hotel preferred. • Minimum of two (2) years’ experience as a Bell Attendant, Valet or related position is preferred. • Minimum, of two (2) years’ experience as a supervisor or related position. • Valid Driver’s License • Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed. • Must have good verbal and written communication skills. • Skill in establishing and maintaining effective working relationships with co-workers. • Ability to read, write, and communicate verbally in English. • 5 years of safe driving experience in vehicle. • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Wage: $20.00 per hour ADDITIONAL REQUIREMENTS
• Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending, reaching, and crouching
• Copying & writing of numbers
• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
• Work area is subject to variable temperatures.