About this role
Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice When you join our team, you’re stepping into a company that values safety, service, and teamwork. At Caesars Entertainment, we invest in our people, support career growth, and create an environment where you can thrive. What Sets Us Apart
• Tuition-Free Bachelor’s Degree through Caesars Entertainment & our university partners • Student Loan Debt Assistance to help lighten your financial load • People First Culture where every team member is valued • Affordable Medical, Dental & Vision Plans with flexible options • 401(k) with Company Match to support your long‑term financial goals • Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home • Paid Time Off so you can recharge • Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Lead Housekeeper – Tropicana Laughlin Summary The Lead Housekeeper cleans hotel guest rooms and baths on a shift‑quota basis while serving as a departmental leader. This role trains Guest Room Attendants on proper cleaning methods and product usage, and inspects all assigned rooms, suites, and public areas to ensure cleanliness and guest satisfaction.
• Train Guest Room Attendants on proper cleaning methods and product usage • Inspect assigned rooms and public areas to ensure cleanliness and guest satisfaction • Push, pull, and turn a 50–70 lb. linen cart when loaded • Change bed linens, including bending and tucking sheets under mattresses of varying sizes • Dust and polish furniture using household cleaners, reaching up to 6 feet high • Sanitize and scrub bathtubs, sinks, toilets, and floors while kneeling, stretching, and bending • Lift a 15–18 lb. vacuum cleaner and vacuum guest rooms • Move furniture weighing up to 15 lbs. as needed • Load linen carts, requiring bending, reaching up to 6 feet, and lifting 7‑lb. linen bundles • Walk extensively between employee entrance, Housekeeping Department, and assigned stations • Knock and announce presence before entering guest rooms • Communicate professionally with guests, Executive Housekeeper, and Security • Remove Room Service trays and tables from guest rooms • Perform other related duties as assigned • Maintain availability for scheduled work • Exhibit Caesars Entertainment’s Family Style Service at all times Supervisory Responsibilities Responsible for training Guest Room Attendants in proper cleaning methods and the correct use of cleaning equipment and products.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include:
• Knowledge of all company policies and procedures, including fire and safety regulations • Ability to communicate effectively and work as part of a team • Strong attention to detail and commitment to guest satisfaction Education and/or Experience Six months to one year of related experience in a casino environment, and/or equivalent training or combination of education and experience. Certificates, Licenses, Registrations Must possess and maintain applicable regional Gaming card(s) and/or License(s) as required. Be Part of Something Legendary If you’re ready to bring your leadership, attention to detail, and passion for exceptional guest service to Harrah’s Laughlin, we’d be proud to welcome you to the Caesars Entertainment family.