About this role
Creates and supports a fun, entertaining, and engaging environment where service excellence is consistently delivered. Serves as a dynamic and positive team member while fostering teamwork, morale, motivation, and open communication across departments.
• Coordinate and execute all entertainment offerings in accordance with regulatory approvals • Partner with the Events & Promotions team to execute events, promotions, and entertainment initiatives • Maintain awareness of the entertainment budget while planning and executing programs • Coordinate with internal departments and external vendors to arrange food & beverage, décor, entertainment, gifts, and supplies • Accurately track entertainment expenses and prepare reports for analysis • Supervise on-call Promotions Representatives as needed • Ensure all music licensing requirements are current and compliant • Assist with Virginia Gaming Control Board submissions and execute programs within approved guidelines • Maintain records, reporting tools, and performance tracking for entertainment initiatives • Execute engaging programs that meet departmental expectations and enhance guest experience • Effectively communicate entertainment details across the property • Coordinate support from departments to ensure successful execution and awareness of events • Maintain strong working relationships with internal stakeholders • Maintain confidentiality of promotional assets, guest information, and departmental records • Demonstrate strong organization and the ability to manage multiple priorities simultaneously • Support measurement of success including execution quality and profitability of entertainment programs • Work with Purchasing to secure vendors that provide quality services at competitive pricing • Ensure compliance with Virginia Gaming regulations and internal controls • Support development and execution of Group Bus programs, including planning, tracking, and guest experience • Partner with Planning & Analysis to evaluate performance and improve execution strategies • Ensure effective interdepartmental communication related to Group Bus activity • Assist with development and implementation of Group Bus packages • Support departmental budget tracking and cost awareness • Partner with Caesars Rewards to ensure exceptional guest interactions
• Must be 21 years of age or older upon employment. • Degree in Marketing, Communications, Business Administration, or equivalent experience in gaming or hospitality preferred
• Basic computer proficiency (Word, Excel, PowerPoint, etc.)
• Ability to type at least 35 words per minute
• Strong interpersonal and teamwork skills
• Ability to maintain composure and deliver excellent guest service in all situations
Wage $27.00 per hour ADDITIONAL REQUIREMENTS
• Must be able to work flexible hours, including evenings, weekends, and holidays • Must be able to speak, read, write, and understand English • Must be able to tolerate areas containing secondhand smoke • Ability to maintain regular, predictable attendance • Ability to work in a fast-paced environment and manage multiple priorities • Must be able to handle high-volume operations and sensitive guest/team member situations • Ability to manage multiple projects and adapt to changing priorities • Must be able to respond to visual and aural cues • Must have manual dexterity to operate office equipment • Must be able to recognize and respond to individuals with questions • Must be able to maneuver throughout the office and property • Must be able to work independently • Must be able to lift and carry up to 10 pounds • Must be able to bend, crouch, kneel, twist, and perform job-related physical duties