About this role
Provide friendly and efficient service to restaurant patrons to ensure a pleasurable dining experience. Responsible for prompt clearing, cleaning and re-setting of tables according to specifications. Assist the servers in the service of water, coffee and beverages.
• Greet guests in a timely manner upon being seated
• Maintain side stations and cleanliness of restaurant
• Monitor guest needs for drink refills and condiment requests
• Assist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and table
• Refill beverages when ½ full
• Clear and re-set within 2 minutes of guest’s departure
• Rolling silverware and other side work
• Responsible for cleanliness of the restaurant by upholding the sanitation standards
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Performs other job-related duties as assigned
• Strong verbal communication skills • Experience using basic cleaning supplies (broom, dustpan, spray bottle and towel) • Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer • High School diploma or equivalent ADDITIONAL REQUIREMENTS
• Ability to stand for long periods of time • Repetitive lifting of up to 15 lbs. • Frequent pushing, pulling, bending and walking • Work area is subject to variable temperatures • May be subject to smoking environment and moderate noise GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.