About this role
The role of the Food Runner is to maintain food flow and service from food line to customer.
• Responsible for providing quality food and service to Harrah’s guests
• Assists this function by ensuring hot food from the kitchen is immediately served to our guests in the dining room
• Responsible for ensuring all plate presentations are within the guidelines/portion/condiments including appropriate plate ware, set by our culinary team
• Must prioritize hot food (in the kitchen window) that is waiting to be served to our guests
• Responsibilities include greeting and serving meals to customers while ensuring a pleasant dining experience
• Required to be familiar with all the steps of service that servers provide when serving food to our guests
• Observes all sanitary and safety requirements
• Maintains a high level of cleanliness, proper presentation and temperature of food
• Ensure consistent flow of food in a healthy and sanitary manner from kitchen to guest
• Adheres to regulatory departmental and company policies
• Other duties as assigned
• During slow periods, must assist with expediting food orders coming out of the kitchen whenever necessary
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same
• At least 6 months’ kitchen experience in a high-volume establishment
• High school diploma or GED preferred
• Knowledge of kitchen sanitation
• Must be able to get along with co-workers and work as a team member
• Must present a well-groomed appearance
• Must be able to have a sense of urgency and react to changing business demands
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Must be able to maneuver all areas of assigned restaurant throughout entire shift.
• Must be able to lift trays and bus tubs with heavy items at shoulder level.
• Must be able to clean tables in a timely fashion.
• Must be able to lift up to 70 pounds and be able to reach across tables.
• Must be able to push or pull 300 lbs. on a cart or dolly.
• Must be able to stoop and bend as necessary.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to respond to visual and aural cues.
• Must be able to walk and stand for long periods of time