About this role
Job summary
We are looking for a highly organised and proactive Personal Assistant (Band 4) to join our team, providing a comprehensive and confidential administrative service to the Children's Care Group Senior Leadership Team.
This is a pivotal role supporting senior leaders including the Care Group Director and wider management team. You will play a key part in ensuring the smooth day-to-day running of the service, acting as a central point of coordination, communication, and organisation.
This will include managing complex diaries and email inboxes, coordinating meetings, preparing agendas, reports, presentations, and correspondence, and attending meetings to take accurate minutes. The role requires effective prioritisation of workload, handling sensitive information with discretion, and acting as a first point of contact for internal and external enquiries, ensuring appropriate action is taken in the absence of senior colleagues.
The post holder will liaise closely with managers, clinicians, support services, and external agencies to support the day-to-day business of the Care Group. Responsibilities will also include maintaining effective filing and record systems, monitoring mandatory training compliance and staff absences, supporting service improvement initiatives and projects, and providing cross-cover within the administrative team when required. The role requires initiative, flexibility, and the ability to manage competing priorities in a fast-paced and changing environment.
Main duties of the job
About You
We are seeking someone who is highly organised and proactive, with strong administrative experience gained in a busy or complex environment.
You will be confident working independently and using your initiative to manage competing priorities while maintaining a high standard of accuracy and professionalism. You will have excellent written and verbal communication skills, be comfortable liaising with senior managers and a wide range of stakeholders and demonstrate a clear understanding of confidentiality and information governance.
You will be adaptable, reliable, and able to remain calm under pressure, with a flexible approach to work and a commitment to supporting service delivery and continuous improvement.
There may, at times, be a need to travel between various locations, it would be an advantage if the applicant has access to transport and the ability to travel within the required geographical area.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description Job responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications Essential
o5 GCSE's including English or equivalent standard of education with the emphasis on numeracy and literacy oNVQ 3 in Business Administration or equivalent oRSA/OCR Level 3 Typing/Word processing or equivalent
Desirable
oIOSH qualification or prepared to undertake study oMoving and handling object key trainer or prepared to undertake study oProject management qualifications e.g. Prince 2
Experience Essential
Demonstrable experience of working in a busy office and pressurised environment and managing a diverse workload oKnowledge and experience of using Microsoft Office applications oExperience of managing teams oDemonstrable administrative experience within the NHS or other complex organisation oExperience of working to and meeting deadlines
Desirable
oExperience of liaising with staff across different disciplines and organisational boundaries oExperience of working across multi-agency groups oExperience of supporting/managing projects oExperience of performance management
Skills Essential
oAbility to produce documentation to a high standard oTo be able to demonstrate working on own initiative and as a member of a team oTo be able to demonstrate effective problem solving abilities oPossess excellent verbal and written communication, negotiation and presentation skills and the ability to employ these skills to maintain effective relationships oAbility to translate information from and across multiple formats and media oAbility to manage a diverse workload
Desirable
oDeveloping, implementing and maintaining processes, procedures and systems oDealing appropriately with sensitive and confidential information
Knowledge Essential
oThorough understanding of confidentiality and security of information
Desirable
oWorking within financial constraints, policies and procedures
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rotherham Doncaster and South Humber NHSFT
Address Doncaster
Honeysuckle Lodge, Tickhill Road
Doncaster
DN4 8QN
United Kingdom
Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)