About this role
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. $65k - $75k / year At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Assistant General Managerwill report to the general manager and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, organizing property viewings and overseeing facility maintenance. This role will also be responsible for evaluating applicants and negotiating contracts. This is an in-person position located on-site of the property. What You’ll Do: Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service Assume General Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines Establish rapport with residents and guests so they always feel loved Respond to resident and guest questions and concerns in a timely manner Be responsible for resident lease renewal process and retention results Monitor and respond to all online reviews per company procedure and policy Ensure compliance with all company, local, state and federal regulations and safety rules Ensure unsafe conditions are corrected in a timely manner Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes Complete accounting month end process and assist with monthly financial statement reporting Provide general clerical assistance to community office Manage the maintenance and custodial teams at the property Schedule and oversee maintenance calls to apartment units Continuous understanding of the property’s condition related to capital, repairs, vacant status, etc. Oversee of planning and execution of resident and guest events Oversee and provide back up to the leasing floor Assist in monitoring advertising source effectiveness Assist in conducting market surveys and shop competitive communities Perform other related duties and assignments as needed and assigned