About this role
Job summary
We are looking for a motivated, forward thinking Pharmacy Technician, preferably with primary care experience, to join the multi-disciplinary team at St Andrews Surgery. The practice team consists of 3 GP partners, Clinical Pharmacist, 3 Practice Nurses, 3 Health Care Assistants and a very supportive administration and reception team.
The role will be varied and you will be expected to undertake work alongside the practice pharmacist to answer medication queries and manage repeat prescription authorisations and re-authorisations, undertake medicines reconciliation and various other aspects of medicines management. You will also provide prescribing advice and support to the practice clinical team which will include undertaking audits, developing protocols, providing feedback to prescribers and monitoring improvements.
As part of your role you will also support the practice pharmacist with chronic disease management, shared care and anticoagulation medication processes as well as supporting the medication processes within nursing homes.
We believe this to be an exciting opportunity for a pharmacy technician who would like to apply their skills to ensure safe and efficient prescribing in general practice. We would always welcome informal visits to meet the practice team.
Main duties of the job
The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assurance of monitoring of high-risk drugs, and handling of prescription queries within the areas of competence.
The role will also include training and development of practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.
About us
We are looking for a motivated, forward thinking Pharmacy Technician, preferably with primary care experience, to join the multi-disciplinary team at St Andrews Surgery. The practice team consists of 3 GP partners, Clinical Pharmacist, 3 Practice Nurses, 3 Health Care Assistants and a very supportive administration and reception team.
Job description Job responsibilities
Job Purpose and Main Duties
The Primary Care Pharmacy Technician will work alongside the practice Clinical Pharmacist to support the practice clinical team in all aspects of prescribing and medicines safety.
The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assurance of monitoring of high-risk drugs, and handling of prescription queries within the areas of competence.
The role will also include training and development of practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems
Job Duties
Support to the practice Clinical Pharmacist and practice Clinical Team to provide a safe and effective repeat prescribing service
Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
Co-ordinate medication review appointments and any changes of medication as advised by the clinical team
Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives
Provide an efficient administration service as the role of lead to ensure smooth running of prescription support to the clinical team
Medicines reconciliation post discharge and on other transfers of care.
Bring queries to clinical team to include under or over usage.
Day to day handling of prescription queries within area of own competence.
Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.
Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing.
Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams.
Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct.
Be responsible for the organisation, planning and of own workload to meet set deadlines.
Utilise GP practice clinical systems to conduct prescribing audits.
Support the Clinical Pharmacist with the work required under the UHB Medicines Management Incentive Scheme.
Support the Clinical Pharmacist in Share Care monitoring and processes.
In collaboration with practice Clinical Pharmacist and GP Prescribing Lead ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result
Undertake training and development, to ensure the required knowledge and skills for practice based work
Escalate problems or issues to line manager that requires additional support or input
Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change
Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals
The post holder will: Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
Person Specification
Qualifications Essential
Registered with the GPhC as a Pharmacy Technician Evidence of continuing professional development Previous experience of working within a patient facing role Experience in using NHS information systems Excellent communication skills, both verbal and written Good IT skills Good organisational skills Ability to work under pressure in a busy environment Ability to work as part of a team Motivational & Negotiation skills Time management skills Ability to plan, prioritise and organize workload Teaching skills Continued commitment to improve skills and ability in new areas of work Self motivated, able to work collaboratively and independently Ability to work flexibly with the ability to travel between sites and undertake domiciliary visits
Desirable
Medicines Reconciliation Certificate or Equivalent Experience of the GMS contract and Medicines Management Incentive Schemes Recent previous experience within a comparable role in General Practice Experience of prescribing/clinical systems, such as EMIS People management Ability to make decisions Understanding of clinical governance and risk management Awareness of Medicines Management Agenda Knowledge of audit and research Innovative Ability to speak Welsh
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name ST ANDREWS SURGERY
Address 1 DE WINTON STREET
TONYPANDY
RHONDDA
MID GLAMORGAN
CF40 2QZ
United Kingdom
Employer's website http://www.standrewssurgery.wales.nhs.uk/home (Opens in a new tab)