About this role
The Jasmine’s Noodle Bar Cashier is responsible for taking guests food and beverage orders, noting any special requests obtaining needed approvals/verifications, processing all orders using the computer system and providing the food server with guest checks. Notifies management of any guest complaints and/or problems involving Jasmine’s Noodle Bar.
• Answers department telephone in a cordial and professional manner to take food and amenity orders. • Ensures orders are accurately taken with any special requests noted and confirmed with the guest. • Refers special requests to the Multi-Outlet Supervisor. • Obtains necessary approvals prior to processing orders. • Suggests additional food and beverage items to compliment order. • Enters all orders into the computer system. • Accurately uses point of sale system. • Notifies management of any guest complaints or alleged discrepancies. • Treats guests with courtesy and respect. • Becomes familiar with hotel services in order to answer questions and provide assistance to guests. • Maintains a clean work environment. • Performs side work duties as assigned. • Complies with all Caesars safety, health and general policies and procedures.
• High school diploma or equivalent. • One year (1) previous customer service-related experience required. • Must be able to obtain Bossier ABO Card and Responsible Vendor Certification. • Must be able to perform basic mathematical computations. • Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time. • Must be able to initiate and engage in conversation in a professional and friendly manner. • Must possess excellent telephone interaction skills. • Ability to learn the menu, point of sale system and day to day procedures. • Must possess strong interpersonal and communication skills. • Must be able to work any day and any shift. • Must meet company appearance standards. • Must be able to read, write, speak and understand English. ADDITIONAL REQUIREMENTS
• Able to bend, crouch, kneel, twist and work at a desk while performing cashier functions. • Respond to visual and aural cues. • Must be able to work independently. • Must be able to operate the following office equipment: computer, phone, 10 key adding machine, copier and fax machine. • Must be able to respond calmly and make rational decisions when handling guests’ needs. • Must be able to lift up to 20 pounds. • Requires complete understanding of the menu. • Must fully understand standards of position as management may direct. • Must present a well-groomed appearance. • Must be able to continuously maneuver around area. • Must be able to handle high noise levels. • Must be able to work inside a fast-paced environment. • Must be able to handle more than one function at a time by being well organized and attentive to details.