About this role
For over 30 years we’ve set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.
The Assistant General Restaurant Manager assists the Restaurant General Manager with the overall activities of the restaurant operation, including prep and service.
• Establishes and administers training programs within the restaurant, including new employee orientation. • Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. • Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. • Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. • Monitors appearance of all foods and communicates deviations from standard to Chef on Duty. • Acts immediately on all customer complaints to ensure that corrections are made when possible. • Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant General Manager or Director of Food & Beverage. • Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. • Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. • Counsels, guides and instructs assigned personnel in the proper performance of their duties. • Prepares and coordinates the periodical performance reviews of assigned personnel. • Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. • Interview potential employees who have been recommended by Personnel.
• Work requires effective communication in English, both verbal and written form in a professional manner. • Previous work in a high caliber chef driven property. • Work in a high volume establishment with the highest of standards and food and beverage knowledge. • Work requires ability to compile, compute, and analyze pertinent data needed for reports. • Work requires flexibility to work various shifts. • Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. ADDITIONAL REQUIREMENTS:
• Fast paced environment, multiple tasks to be handled under time constraint. • Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner