About this role
Job summary
Would you like to be part of a team delivering an invaluable service to the patients within the Yorkshire/North Lincolnshire region?
Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?
Within Yorkshire Ambulance Service Patient Transport Service (PTS) we are looking for bank staff to join our core Patient Transport Service for Scunthorpe, North Lincolnshire.
The post offers you an opportunity to be a respected member of our team, helping to ensure that our patients are served by qualified and trained staff, who believe that patient care comes first.
Please note you must have a full UK driving license to apply for this 0 hour role.
If you are successful, you must be able to attend a 4 week full time training course Monday to Friday.
Main duties of the job
You will be responsible for the care and safe transportation of non-emergency PTS patients.
Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices
We are looking for Band 3, 0 hour contract operational staff, who share a value and belief in delivering the highest standards of quality service and patient care.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent) 27 days annual leave, increasing to 33 with service. Contributory Pension. NHS Discounts including shops, restaurants, gyms etc. Car lease and other salary sacrifice schemes. Dedicated employee assistance and counselling service. Opportunities for research participation, career progression and ongoing development. Well respected, committed and supported staff networks for our workforce.
Job description Job responsibilities
Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness in the event of major incident; carry out daily vehicle checks and report defects promptly in accordance with service instructions.
To undertake a full range of PTS duties including stretcher work and wheelchair clamping.
Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the Trust.
Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities.
Drive an allocated service vehicle, usually an ambulance, as road traffic law dictates. To drive it in a manner appropriate to the conditions and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions.
Provide a quality of travel that is both a smooth and comfortable experience for passengers and non-detrimental to the patients condition.
Please see attached Job description for full role responsibilities.
If you have previously applied and were unsuccessful at the assessment or interview stage, we kindly ask that you wait three months before reapplying. The interview shortlisting will be based on the same criteria as the last recruitment cycle; therefore, we recommend giving yourself at least three more months to allow time to build on your skills and experience, supporting your chances of success in future recruitment cycles.
Person Specification
Qualifications / Knowledge Essential
Level 2 entry requirement e.g. 3 GCSEs grade A*-C or NVQ level 2 qualification or equivalent experience
Desirable
Evidence of ongoing continuous professional development
Personal/Other Essential
Full driving license with no more than three penalty points for new entrants to YAS or a maximum of six for existing YAS employees Self disciplined and able to work on own initiative
Experience Essential
Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public Background in a customer or patient orientated field
Skills / Competencies Essential
Proven ability to handle sensitive situations professionally, assertively and tactfully Basic IT skills e.g Word, Email
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Yorkshire Ambulance Service NHS Trust
Address Scunthorpe North Lincs
Birkdale Road
Scunthorpe
DN17 2AU
United Kingdom
Employer's website https://www.yas.nhs.uk/ (Opens in a new tab)