About this role
Job summary
Dorset Vaccination Service (Pan-Dorset)
Are you organised, compassionate and motivated to make a real difference?
We are looking for a Band 3 Health Care Assistant to join our friendly Integrated Vaccination Service. This is a varied and rewarding role combining patient-facing care with administrative and coordination responsibilities to support safe, efficient and equitable vaccination delivery across Dorset.
We are a pan-Dorset team working across locations including Blandford, Boscombe, Wareham, Weymouth, Swanage and Portland. We deliver perinatal, seasonal and newborn BCG vaccination programmes, alongside outreach clinics designed to improve access for underserved communities.
As part of our supportive and inclusive team, you will:
Assist with vaccination clinics and patient care
Undertake administrative and data tasks
Help coordinate clinics and support service delivery
Contribute to improving access and reducing health inequalities
We are an award-winning service (RCM and Dorset HealthCare Inspire Awards), committed to high-quality, patient-centred care.
We are looking for someone who: Has excellent communication skills
Is confident using IT systems and managing data
Can balance clinical and admin tasks
Works well independently and within a team
Why join us? Supportive, motivated team environment
Meaningful work improving population health
Training and development opportunities
Join us and help make a difference across Dorset.
Main duties of the job
This role forms an integral part of vaccination delivery across Dorset, supporting clinics for adults and children, including perinatal and BCG clinics. Alongside clinical support, the post holder will play a key role in administration, patient coordination and data management, ensuring smooth, efficient and safe clinic delivery.
Key responsibilities include:
Supporting the planning and coordination of perinatal and BCG clinics
Working with the Access and Inequalities Lead to support pop-up clinics in community settings
Managing patient contacts, conversations and appointment queries
Booking appointments and supporting clinic organisation
Accurate data entry, record keeping and information management
Supporting vaccine storage, cold chain and clinic logistics
Working collaboratively within a supportive multidisciplinary team
The post holder will receive regular supervision and be encouraged to develop skills within a service that values learning, reflection and continuous improvement.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
BUSINESS TRAVEL Essential
Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. (working within the Community)
PERSONAL QUALITIES/ATTRIBUTES Essential
Good skills in attentive listening, reinforced by personal qualities of being genuine, non-judgemental and respectful. Ability to prioritise.
JOB SPECIFIC EXPERIENCE Essential
Ability to work on own initiative, but with a commitment to participate in clinical supervision and reflective practice and further develop skills. Good IT skills. Able to work independently and as part of a team
Desirable
Community/Hospital experience.
KNOWLEDGE, SKILLS AND TRAINING Essential
Willing and able to apply existing experience and gain necessary skills to work effectively in the community, hospitals or other community settings, equivalent to a vocational level 3 qualification Willing to professionally develop and undertake further development / training as identified to meet the needs of the service, including Trust Band 3 Extended Skills programme and Care Certificate.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset HealthCare University NHS Foundation Trust
Address King's Park Vaccination Centre
Gloucester Road
Bournemouth
BH76JF
United Kingdom
Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)