About this role
Job summary
An opportunity has arisen for a Band 3 Administrator to join the IMSK Service at Penrith Hospital. This role will involve liaising with other administrators and health care professionals, creating an integrated care pathway ensuring seamless transition to secondary care services enabling patient care is delivered to the highest possible standard. As an administrator working under the general direction of the administrative team lead to undertake a range of duties. Maintain administrative digital and manual systems, procedures and records to enable the team to deliver an effective patient journey.
Main duties of the job
Carry out referral activities, through care pathways across primary, secondary and acute settings. Daily telephone contact with patients. Schedule appointments for patients and dealing with general enquiries, and other delegated administrative tasks .
Job description attached to this advert. Primary duties are as highlighted in 'Main duties of the job'. Applicant will provide administrative support to the IMSK Service.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Other requirements Essential
Ability to adapt to changing circumstances and priorities. Flexible approach to working patterns. Promote equality and diversity. Ability to travel between sites.
Skills and Aptitudes Essential
Ability to deal with information sensitively and confidentially. Good communication skills both written and verbal. Ability to work both independently and as part of a team. Ability to prioritise work unsupervised and meet tight deadlines. Ability to deliver high quality service and maintain a high standard of work. Ability to work under pressure.
Desirable
Willingness and ability to learn new skills Problem solving and ability to multi task. Time management skills.
Knowledge and Experience Essential
Knowledge of secretarial or administrative procedures and systems Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams Experience of organising and facilitating meetings Experience of diary management
Desirable
Knowledge of NHS guidelines Previous administrative experience within NHS
Qualifications Essential
NVQ3 administration or relevant experience. Minimum GCSE qualification in English Language or equivalent. RSA II word processing or equivalent.
Desirable
ECDL
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North Cumbria Integrated Care NHS Foundation Trust
Address IMSK Physiotherapy Department Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Employer's website https://www.ncic.nhs.uk/ (Opens in a new tab)