About this role
Job summary
As a Clinical Support Worker at the Hawthorn Recovery Unit, you will be a key member of the multidisciplinary team, supporting service users to engage in meaningful activity that promotes recovery, independence and wellbeing. You will work closely with care coordinators, therapists, nurses and the Team Leader to provide high-quality, person-centred support within a safe and therapeutic environment.
Main duties of the job
You will plan, facilitate and co-deliver a range of individual and group activities, thoughtfully graded to meet the abilities, interests and needs of each service user, with the aim of encouraging participation, confidence and functional skills. The role also involves supporting day-to-day clinical care, effective communication within the team, and contributing to the smooth and safe running of the unit.
This is a varied and rewarding role for someone who is motivated, compassionate and committed to supporting older adults in their recovery journey
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
We will provide consistently high-quality care closer to home. With our partners in North London and each borough we will ensure equity of outcome for all We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
Why NLFT?
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave and NHS pension scheme Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description Job responsibilities
Plan, facilitate and deliver individual and group activities, graded to meet service users abilities and needs Adapt activities to support participation for service users with physical, sensory, cognitive, emotional or communication difficulties Work in line with individual risk management plans when planning and delivering interventions Engage with service users, carers and family members in a respectful, supportive and welcoming manner, including orientation to the unit Support service users with mobility, personal care and daily needs when required Undertake delegated physical health monitoring tasks as directed by care coordinators or the Team Leader Maintain effective communication with service users and families, including telephone contact, triage calls and appointment reminders Accurately record observations, interventions and clinical progress notes Relay relevant information promptly and clearly to care coordinators and the wider MDT Support the smooth running of the unit, including assisting with meals and acting as a link with inpatient wards to welcome new referrals This is not an exhaustive list; please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Person Specification
Qualifications/ Registrations Essential
Education to A level, NVQ level 3 or equivalent
Desirable
Food Handling First Aid Phlebotomy
Skills/Abilities Essential
Ability to plan and run groups and activities independently Excellent communication skills in person by phone or videocall Able to prioritise and problem solve within daily management of work Able to adapt own communication and approach to facilitate people experiencing hearing or sight impairment, cognitive changes or high anxiety Also to be sensitive to engage those whose first language is not English Good IT skills to include use of email, word and progress notes in patient electronic records
Desirable
Specific activity skills eg cooking, exercise, art, gardening, discussion, cognitive stimulation, relaxation Skills in using patient electronic records to enter data and upload documents
Experience/Knowledge Essential
Experience of working in a role that requires people engagement Experience of working with older adults or in a mental health setting Experience of planning and running groups or activities
Desirable
Skills in using patient electronic records to enter data and upload documents Knowledge of recovery and enablement as approaches within mental health Knowledge of mental health conditions Experience of carrying out physical health checks eg. Vital signs, ECG Knowledge regarding the benefits of engaging in activity
Personal Qualities Essential
Open and motivated to learn Able to be flexible in working duties Positive attitude to team working Respectful and inclusive approach
Other Requirements Essential
Able to work regular shifts at the unit (no remote working)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North London NHS Foundation Trust
Address Hawthorn Recovery Unit, Chase Farm Hospital
Chase Farm Hospital, Warwick Centre, The Ridgeway
Enfield
EN2 8JL
United Kingdom
Employer's website https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)