About this role
Job summary
The post holder will work in the lung cancer screening (LCS) service and will bemainly basedat the mobile vans, Unipart house,assistingthe radiographic and nursing staff in the smooth running of theservice.A significant part of this role will require telephone screening of participants toascertaintheir risk score.Cross site working will berequiredacross Oxfordshire with the ability to have some regular at home working.The LCS service offers a 5 day a week service for targeted participants that meet the criteria of currently or previously smoked aged between 55 and 74 years of age. We offeran initialtelephone appointment with a further face to face appointment with a low dose CT scan ifindicated. As we serve the whole county, we are a mobile service moving around the county a couple of times a year. The post holder will work closely with all staff, in particular, Nurses and radiographers toassistwith delivering a high standard of care. The post holder must meet the requirements of the Health & Safety at Work Act (1974), the Control of Substances Hazardous to Health (COSHH) Regulations, the Ionising Radiation Regulations and Data Protection Act (1984) and anysubsequentlegislation.
The service has a multidiscipline team with a range of clinical and administrative staff, this role would be required to work with and provide administrative support to the whole team.
Main duties of the job
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week are currently recruiting for the following Band 3 roles across the organisation:
Lung Cancer Screening Service Administrator - 37.5 hours per week.
This is a hybrid role, and therefore, some travel to our mobile van (various sites across Oxfordshire)/Unipart House, is required.Please indicate in your supporting statement how you would travel to various sites within Oxfordshire for work/training.
When applying please:
Include as much detail as possible in the application inc. qualifications, roles and responsibilities Include a supporting statement and showcase your skills and experience Specify if you have a strong desire to work in a certain department or role type Let us know if you want full time or part time work
Together, we can add invaluable support to our patients and their families, ensuring they receive the best care possible.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description Job responsibilities
The post holder will work in the lung cancer screening (LCS) service and will bemainly basedat the mobile vans, Unipart house,assistingthe radiographic and nursing staff in the smooth running of theservice.A significant part of this role will require telephone screening of participants toascertaintheir risk score.Cross site working will berequiredacross Oxfordshire with the ability to have some regular at home working.The LCS service offers a 5 day a week service for targeted participants that meet the criteria of currently or previously smoked aged between 55 and 74 years of age. We offeran initialtelephone appointment with a further face to face appointment with a low dose CT scan ifindicated. As we serve the whole county, we are a mobile service moving around the county a couple of times a year. The post holder will work closely with all staff, in particular, Nurses and radiographers toassistwith delivering a high standard of care. The post holder must meet the requirements of the Health & Safety at Work Act (1974), the Control of Substances Hazardous to Health (COSHH) Regulations, the Ionising Radiation Regulations and Data Protection Act (1984) and anysubsequentlegislation.
JOB PROFILE
Introduce and welcome patients in the waiting area, confirming their identity according to the Trust Policy.
To be comfortable working with a range of different patients.
To exercise discretion andmaintainpatient confidentiality.
Maintain the patients dignity and privacy at all times.
Todemonstrategood communicationskills when dealing with patients, relatives and members of themultidisciplinaryteam, utilising sensitivity,empathyand the ability to manage conflict.
Act as a patients escort taking them to the changing rooms, preparing them for the examination.
Toassistwith patient moving and handling and equipment moving, using correct methods and equipment asrequired(as per Manual Handling Policy).
To undertakemandatorytraining as required by the Trust, to develop and increase skills, to improve the service to the public.
Responsible for theaccuratebooking in of patients, in addition to amending data whereappropriate, using the Radiology Information System (RIS), the Electronic Patient Record (EPR) and Nelson + software.
To cover staff annual leave/absence which may require cross site working.
Assist Radiographers performing low dose CT scans.
Explaining to patients the preparatory requirementsregardingundressing/dressing andassistingthe patients when this is necessary.
Inputtingand amendingdata on CRIS.
Help tomaintainhigh standardsof cleanliness of equipment and accessories, in addition to keeping examination rooms and changing area clean,tidyand supplied with linen
Assistingin stock rotation of supplies.
Assistingwith the preparation of the examination rooms.
To be aware of andcomply withthe relevant Ionising Radiation Protection Regulations and Local Rules (IRR 17 and IR(ME)R 17).
Tomaintaina professional appearance and attitude at all times, working together and supporting other members of the team in a polite and helpful manner.
In addition to the key areas listed, staffare required tocarry out such other duties as maybe reasonablyrequired.
To be aware of andcomply withTrust policies,proceduresand legal requirements including Health & Safety regulations, COSHH, Manual Handling Regulations, Data Protection Act.
Contributing to the departments Quality Assurance and Audit Programme.
Participating in all relevant in-house training.
Communicate equipment faults.
Assistin and supervise training of new LCSAssistants asrequired.
Act as a first point of contact on the telephone and by email for patients, relatives, GPs and any other relevant agencies, answering or re-directing queriesin a timely manner, asappropriate.
Support with telephone screening asrequired, and after undergoingappropriate training, toidentifylung cancerrisk scores of participants.
Use telephone,emailand letters to communicate professionally with participants to arrange appointments and follow up non attendants.
Provide primary administrative support to all clinical staff, and all participants in the program, including diary administration, correspondence support and other administrative duties asrequired.
Provide a supporting role to theNurseManager andInformation Support Officerto help ensure the efficient administration of the service.
Providerosteringandclinic planning, managing DNAs and rescheduling whenrequired.
Attenddepartmental meetings, training and your annual appraisal asrequiredto ensure that youmaintainan up-to-date working knowledge of service and trust procedures
Work within Standard Operating Procedures
Person Specification
Qualifications Essential
GCSE or equivalent in English and Maths, grades A-C Hold UK Driving Licence and has access to own vehicle or able to reliably travel around Oxfordshire
Communication Skills Essential
Excellent customer care and communication Ability to adapt communication style as required
Experience Essential
MS office and applications (including Word, Excel and Outlook) Previous Administration experience
Desirable
Evidence of working in the NHS/health care Experience working in a lung cancer screening program Familiar with LCS Nelson+ software, hospital software ie CRIS, and EPR
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford University Hospitals NHS Foundation Trust
Address Lung cancer screening mobile vans
Oxfordshire
OX4 2BH
United Kingdom
Employer's website https://www.ouh.nhs.uk/ (Opens in a new tab)