About this role
Job Description;
Business Analysis & Stakeholder Management
• Engage with business users, KPI owners, and stakeholders to gather, analyze, and document business requirements. • Translate business requirements into functional specifications, data requirements, and system enhancement requests. • Act as the primary liaison between business users and technical/development teams throughout project implementation. • Facilitate requirement discussions, user acceptance testing (UAT), and post-implementation support. • Identify opportunities for process improvement, automation, and digitalization initiatives
Database & SQL Management
• Develop, maintain, and optimize SQL scripts, stored procedures, views, and database objects to support reporting and business operations. • Perform data extraction, transformation, validation, and reconciliation from multiple source systems. • Ensure data accuracy, integrity, consistency, and availability across MIS platforms. • Monitor database performance and recommend improvements for efficiency and scalability. • Support troubleshooting and root cause analysis for data-related issues
System Development & Enhancement
• Support the development, enhancement, and maintenance of KPI tracking systems, reporting platforms, and MIS applications. • Coordinate system enhancement activities with users, vendors, and technology teams. • Develop and maintain documentation for system configurations, business rules, and data mapping. • Participate in project implementation, testing, deployment, and change management activities. • Ensure system solutions meet business requirements and operational standards
Reporting & Data Analytics
• Design, develop, and automate management reports, dashboards, and performance tracking solutions. • Analyse business performance data and provide insights to support management decision-making. • Develop reporting solutions using SQL, Excel, Power BI, Tableau, or other reporting tools. • Ensure timely and accurate delivery of KPI and management reports. • Support ad-hoc reporting and analytical requests from management and business stakeholders
Governance & Compliance
• Ensure compliance with internal policies, regulatory requirements, and data governance standards. • Maintain proper documentation, audit trails, and controls for all MIS and reporting processes. • Support internal and external audit requirements relating to reporting systems and data management.
Required Skills;
• Strong SQL programming and database management skills (MySQL, SQL Server, Oracle, PostgreSQL or equivalent). • Experience in database design, data modelling, ETL processes, and data validation. • Ability to gather, analyze, and document business requirements. • Strong stakeholder management and communication skills. • Experience in system implementation, testing, and UAT coordination. • Knowledge of reporting and visualization tools such as Power BI, Tableau, or similar platforms. • Programming knowledge in PHP, Java, Python, or other development languages is an added advantage. • Strong analytical, problem-solving, and troubleshooting skills. • Advanced Microsoft Excel skills. • Banking and financial services experience preferred. • Exposure to Agile, SDLC, or project management methodologies is an added advantage.