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Manager, Data Center Critical Facilities - New York, NY @ MSCCN

USOnsiteFull-time
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About this role

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Data Centers are mission-critical environments supporting global enterprises, financial systems, and public infrastructure—where uptime is non-negotiable. As a Manager, Critical Facilities Engineering, you will lead the overall operations, maintenance strategy, and performance of critical infrastructure across the site. This includes full ownership of reliability, safety, compliance, and team leadership, ensuring operational excellence in a 24/7 environment. This role combines technical depth, operational leadership, and strategic oversight, with responsibility for delivering high-availability outcomes across electrical, mechanical, and cooling systems. Responsibilities Site Operations & Infrastructure Leadership Own the performance, availability, and reliability of all critical facility systems Oversee preventive and corrective maintenance across: Electrical distribution systems, UPS, generators, ATS/STSCooling infrastructure (CRAC/CRAH, chillers)BMS / EPMS monitoring systems Ensure rapid response to incidents, minimizing risk to uptime and customer impact Act as the primary escalation point for critical events Team Leadership & People Management Lead, develop, and manage a team of supervisors, engineers, and technicians Drive a culture of safety, accountability, and operational excellence Oversee hiring, onboarding, performance management, and workforce planning Build bench strength through coaching, training, and succession planning Maintenance Strategy & Reliability Engineering Define and execute maintenance strategy to optimize asset lifecycle and uptime Leverage maintenance data, trends, and system health insights to improve reliability Ensure adherence to maintenance standards and inspection quality across the team Drive continuous improvement and standardization initiatives Vendor & Project Oversight Manage vendor relationships, contracts, and performance expectations Oversee infrastructure upgrades, capacity expansions, and commissioning activities Ensure execution aligns with approved MOPs, SOPs, and change management controls Compliance, Risk & Safety Ensure full compliance with Equinix policies, EHS standards, and regulatory requirements Maintain site-level documentation including asset records, maintenance logs, and operating procedures Lead audits, safety programs, and risk mitigation strategies Operational Governance & Stakeholder Management Partner with Data Center leadership, customers, and cross-functional teams Provide reporting on site performance, incidents, and operational KPIs Support customer installations and ensure infrastructure readiness

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