About this role
Job summary
Are you a motivated Pharmacy Technician looking to develop your career in medicines optimisation and patient safety? Join our friendly and supportive Medicines Management team, where you will play an important role in helping ensure medicines are used safely and effectively across our community services.
Were looking for someone who is organised, proactive, and enjoys working collaboratively, with the confidence to manage their workload and contribute to a positive team environment. In return, youll be supported to develop your skills, gain experience across medicines optimisation, and make a real difference to the services we provide.
If you are looking for a role where you can grow, be valued, and contribute to improving patient safety, we would love to hear from you.
Please note interviews are scheduled for 9th July 2026
Main duties of the job
In this role, you will support the effective delivery of medicines optimisation across community services. You will help maintain accurate records, monitor data to highlight trends or risks, and quality improvement work that supports safe and consistent practice.
Working closely with pharmacists and wider teams, you will provide practical support across a range of medicines governance activities, responding to queries within your competence and ensuring processes are followed in line with policies and guidance. You will also contribute to training and supporting colleagues, helping to promote good practice across services.
The role requires strong organisational skills, attention to detail, and the ability to manage your own workload while working collaboratively. You will be confident using data, able to identify when to escalate issues, and committed to maintaining high standards of professionalism in everything you do.
For a comprehensive list of duties please see the attached Job description and Person specification.
About us
We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.
CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.
CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.
Job description Job responsibilities
Job Purpose
The post holder will support the delivery of medicines optimisation across community healthcare services. Working as part of the Medicines Management team, the role ensures the safe, effective, and cost-efficient use of medicines.
The Medicines Optimisation Pharmacy Technician will:
Provide advice and support to colleagues on medicines within professional competence.
Maintain accurate records and manage medicines-related documentation in line with governance, legislation and organisational policies.
Monitor and review data, identify trends, and support the organisation to improve practice, ensure compliance, and enhance patient safety.
Contribute to staff training, development, and continuous quality improvement initiatives related to medicines optimisation.
Work independently and as part of the team to manage the teams workload and priorities
Dimensions
Provides support to medicines optimisation across community healthcare services, contributing to the safe and cost-effective use of medicines.
Supports services across different locations within the organisation.
Maintains accurate records in line with organisational policies, procedures, and relevant legislation.
Works with a degree of autonomy within established policies and professional standards, prioritising workload and escalating risks as appropriate.
Contributes to patient safety and quality improvement through supporting medicines management and departmental activities.
Key Responsibilities
Governance, Safety & Compliance
Support compliance with medicines legislation, policies, and procedures to ensure safe and effective practice.
Maintain accurate records, audit trails, and documentation to meet governance and regulatory requirements.
Support the identification, investigation, and resolution of medicines-related incidents, risks, and safety alerts.
Contribute to the development and review of medicines-related policies and procedures.
Medicines Optimisation
Support the safe, effective, and cost-efficient use of medicines across services.
Maintain medicines-related systems and records, including prescribing governance processes.
Work with stakeholders to promote best practice in medicines use.
Data, Audit & Quality Improvement
Assist in monitoring data and supporting improvements in practice and compliance.
Collect and analyse data to identify trends, risks, and opportunities for improvement.
Contribute to quality improvement initiatives to enhance patient safety and service delivery.
Administration & Service Support
Maintain accurate records in line with policies, procedures and legislative requirements.
Provide administrative support, including coordinating meetings, preparing documentation, and tracking actions.
Organise and prioritise workload to support delivery of team objectives and work plans.
Communication & Team Working
Communicate effectively with colleagues and stakeholders within scope of role.
Respond to medicines-related queries within their own competence, seeking guidance where appropriate.
Work collaboratively across teams to support medicines management and service delivery.
Training & Development
Support delivery of training and provide guidance on medicines-related processes within scope of role.
Contribute to the development of staff and promote a culture of continuous learning.
Professional Practice
Work independently within professional standards, policies, and scope of practice.
Maintain GPhC registration as a pharmacy technician
Person Specification
Additional Criteria Essential
All appointments are subject to satisfactory occupational health clearance. Ability to cope with the demands of the role, including keyboard use for extended periods and occasional manual handling of files or equipment. Full driving licence or the ability to travel between locations.
Desirable
Ability to be flexible over hours worked within contracted hours to meet the needs of the service
Qualifications Essential
Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC) Qualification recognised by the General Pharmaceutical Council for registration as a Pharmacy Technician, such as, level 4 certificate of higher education in Pharmacy Technician practice (UEA), BTEC in Pharmaceutical Science or NVQ Level 3 in Pharmacy Services Evidence of ongoing Continuing Professional Development (CPD)
Experience Essential
Experience of safe storage, handling, and stock control of medicines Experience of audit activity, data collection, logging incidents, and record keeping Experience of training and supporting staff within agreed competencies Experience of working with multidisciplinary teams and partner organisations Experience of supporting or contributing to service change or development initiatives
Desirable
Experience of medicines optimisation or medicines management Experience of administrative support, including meeting documentation Experience of analysing prescribing and medicines usage data and supporting prescribing governance Experience of managing controlled medicines documentation/stationery Experience of quality improvement projects
Skills & Attributes Essential
Excellent written and verbal communication skills, including ability to communicate complex or sensitive information Strong organisational and workload management skills Ability to work independently within policies, procedures and professional standards Ability to prioritise workload and meet deadlines Effective problem-solving and decision-making skills Ability to recognise when advice, supervision, or escalation is required Excellent IT skills (Microsoft Word, Excel, Outlook, PowerPoint) High level of accuracy and attention to detail
Desirable
Knowledge of medicines safety alerts, and/or incident management processes Knowledge of primary care systems, such as SystmOne Ability to support and influence change in practice within agreed scope Experience of report writing and presentation skills Experience of delivering training and identifying learning needs
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Nottingham CityCare Partnership CIC
Address Bullwell Riverside HC
108 Coventry Road
Bulwell
Nottinghamshire
NG6 8PS
United Kingdom
Employer's website https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)