About this role
Position Summary, Responsibilities and Expectations: o Able to complete testing and file results with minimal oversight. o Solid knowledge of PCs and their various components o Able to troubleshoot across multiple platforms. o Experienced test plan creator o Troubleshoot issues of Windows/Mac/Phone (Install, repair..) • Responsible for: o Complete QA testing for SW and FW o Compiling reports on findings and testing data gathered o Record testing data and analyze results, and file all issues and concerns in bug tracking SW o Develop Product test plans. o Providing recommendations and advice to relevant stakeholders
Essential Skills and Experience: • A passion for creating best-in-class technical documentation and training materials. • Self-starter with minimal need for oversight • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences. • Good understanding of Severity levels, QA Processes for software development, debugging, etc. • Good document skills (Word, Excel, Outlook etc.) • Expert skills with Gaming and another technical products. • Experience about Web testing and Qase, Jira.