About this role
Eligibility Criteria :
• Qualification : BE/B.Tech (MBA will be added advantage) • Experience : Approx 9-14 years
Key responsibilities-
• Domain exposure to Manufacturing, IT and ITES environment , Travel, Hospitality ,Airports ,BFSI preferable
• Understanding of diverse industries and articulating the business value of the self service solutions to business users
• Capturing and updating opportunities for the sales funnel
• Maintaining and building strong relationships with customers to increase customer satisfaction
• Matching customer business objectives with the self service solutions that deliver value to the customer
• Conducting opportunity risk assessments and forecasting
• Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
• Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.
• Very result oriented and number focused.
• Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.
• Excellent Communication and analytic skills
• Good Interpersonal, Negotiation and Strong leadership skills
• Should have expertise in any of the following - Telephony (Voice & Call Centers). Audio Video conferencing. Data security & storage and Data Networking