About this role
Key Responsibilities:
• Install and maintain AV equipment (displays, projectors, microphones, speakers, video conferencing systems). • Provide live event support and ensure high‑quality audio and video delivery. • Troubleshoot AV issues quickly to minimize downtime. • Manage VC platforms such as MS Teams, Zoom, or Cisco. • Perform routine system checks, upgrades, and preventive maintenance. • Coordinate with vendors and internal IT teams for AV solutions.
Skills Required:
• Strong knowledge of AV hardware and Video conferencing systems. • Understanding of networking basics (IP, VLANs, QoS preferred). • Hands‑on experience with control systems (Crestron, AMX, Extron is a bonus). • Problem-solving and customer support skills.
Preferred Certifications:
• Crestron Certified (e.g., Crestron DMC‑E, Crestron Level 1/2) • Extron Certifications (AV Associate, Control Specialist) • Poly / Zoom / MS Teams Room Certifications • QSC Q‑SYS Certification (optional depending on role) • AVIXA CTS ( Optional )