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Engineer - Service delivery @ Black Box Careers

INOnsiteFull-time
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About this role

Job Description: Engineer AV Experience: 3 to 8 Yrs Location: Bangalore Key Responsibilities:

• Install and maintain AV equipment (displays, projectors, microphones, speakers, video conferencing systems). • Provide live event support and ensure high‑quality audio and video delivery. • Troubleshoot AV issues quickly to minimize downtime. • Manage VC platforms such as MS Teams, Zoom, or Cisco. • Perform routine system checks, upgrades, and preventive maintenance. • Coordinate with vendors and internal IT teams for AV solutions. Skills Required:

• Strong knowledge of AV hardware and Video conferencing systems. • Understanding of networking basics (IP, VLANs, QoS preferred). • Hands‑on experience with control systems (Crestron, AMX, Extron is a bonus). • Problem-solving and customer support skills. Preferred Certifications:

• Crestron Certified (e.g., Crestron DMC‑E, Crestron Level 1/2) • Extron Certifications (AV Associate, Control Specialist) • Poly / Zoom / MS Teams Room Certifications • QSC Q‑SYS Certification (optional depending on role) • AVIXA CTS (Optional)

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