About this role
Job summary
Are you a dynamic and forward-thinking manager looking for a new opportunity?
NTW Solutions Ltd are searching for an enthusiastic, highly motivated and experienced Manager to oversee the efficient and effective day to day operational management of a range of Soft FM services covering hospital sites and community premises within the Group associated with CNTW NHSFT (The Trust). These Soft FM services may include the following departments: Catering, Cafes, Domestic Services, Laundry & linen, Portering, Transport, Security, Waste, Switchboard, Receptions, Stores.
This key leadership role is essential in supporting our teams to provide high level services to our patients, staff and visitors.
Main duties of the job
Looking after a range of services and the teams who provide them, which could include domestic services, catering and operation of our cafs, portering, transport, waste, switchboard, receptions, laundry and linen, and storesManaging a diverse team of staff and through the accountable supervisors ensuring that the staff resources are utilised effectively ensuring the highest quality facility services are provided to support patient care.Ensuring that the cleaning service provided adheres to the National Standards of Cleanliness and group policy and that all periodic cleanliness audits are carried outEnsuring safe standards of catering are provided to patients, staff and visitors and ensure compliance with group policies, legislative requirements and recognised good practice.Assisting with the quality control systems that are in place collating information and submitting weekly reports.
About us
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
Job description Job responsibilities
Please find attached job description for full details.
Pay: Band B (£21.78 per hour)
There is potential to earn more, with enhancements offered for weekend work and on-call duties. Please get in touch to find out more.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.
Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person Specification
Education and Qualifications Essential
A Higher National Certificate (HNC) in a Facilities Management subject or an equivalent technical qualification in a related field. Advanced Food Hygiene Certificate or Diploma or will be required to obtain one within first 6 months of appointment Associate membership (or working towards Membership) of the Institute of Workplace and Facilities Management
Desirable
Appropriate management qualification to CMS or DMS level A Training qualification
Skills and Knowledge Essential
Knowledge of facilities management including the legislative and statutory environment People management and leadership skills with an ability to motivate and control a large multi-skilled workforce and manage change. In-depth knowledge of Food Hygiene Legislation, Health and Safety, COSHH and Risk Assessment is required. A practical and in-depth appreciation of Hazard Analysis/Risk Assessments Training, delivery, communication and assessment skills. Good communication skills for dealing with staff, patients and public, including report writing High level of literacy and numeracy skills
Experience Essential
Experience of managing facilities services and working in compliance with health and safety legislation in relation to Facilities services Experience in managing staff groups and teams
Desirable
Experience of quality control systems Worked in a facilities service within a healthcare setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NTW Solutions Limited
Address Walkergate Park Hospital
Newcastle upon Tyne
NE6 4QD
United Kingdom
Employer's website https://www.ntwsolutions.co.uk/ (Opens in a new tab)