About this role
Job summary
We are seeking a proactive, motivated and compassionate individual to join our Gastroenterology Team as a Liver Network Navigator. This is an exciting opportunity to play a key role in supporting patients across the liver care pathway, ensuring they receive timely, well-coordinated and high-quality care.
The successful candidate will be driven, organised and confident in engaging with a wide range of clinical and administrative staff.
Main duties of the job
Provide effective administrative and patient-tracking support to ensure accurate recording of patient pathways and efficient clinic processes
Work closely with the Medical Secretary and clinical teams to maintain a smooth, patient-centred service
Record and update clinic outcomes on the hospital PAS system, ensuring accuracy and timely sharing of information with relevant departments
Deliver general administrative support, including covering Medical Secretary duties when required, to maintain continuity of service
Undertake medical typing in line with agreed standards, producing timely and accurate documentation to support patient care. Maintain high levels of data accuracy when handling patient information, ensuring safe and effective clinical processes
Use CareFlow and other systems to manage patient data, update waiting lists and track correspondence and case notes. Support medical records management, including filing and assisting in maintaining complete and up-to-date patient notes
Handle all information with strict confidentiality and professionalism. Provide a courteous, efficient service to patients, GPs, consultants and colleagues, ensuring all enquiries are managed promptly and effectively.
About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHSTrust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion Accountability Respect Integrity Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Education, Training and Qualifications Essential
Educated to GCSE level or equivalent level of education, training or experience
Desirable
RSA/OCR typing stage II AMSPAR
Knowledge and Experience Essential
Experience of working in administration team Prioritising workload Teamwork Understanding of confidentiality
Desirable
Audio typing/touch typing
Skills Essential
Excellent communication skills and ability to demonstrate effective listening, verbal and written skills Concentration with unpredictable workload/interruptions
Desirable
Highly motivated, hard-working, proactive, resilient individual
Key Competencies/Personal Qualities and Attributes Essential
Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users Team player Punctual/good timekeeper Able to work to deadlines Committed to personal development and development of other staff Aligned to the Group's values of Compassion, Accountability, Respect, Integrity, and Courage
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Kettering General Hospital NHS Foundation Trust
Address Kettering General Hospital
Rothwell Road
Kettering
NN16 8UZ
United Kingdom
Employer's website https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)