About this role
Job summary Band 3 Support Secretary Trauma & Orthopaedic Department -West Suffolk Hospital 37.5 hours per week - Monday to Friday
We are seeking an ambitious candidate to join the Orthopaedic Department here at the West Suffolk Hospital as a support secretary.
The post holder will be responsible for providing a high level of comprehensive secretarial and administrative support to the Orthopaedic Department.
As well as having the required typing qualifications you will also have excellent telephone skills and be able to demonstrate the ability to communicate appropriately with patients, relatives and professional staff within the department.
The successful applicant will also be required to cross cover for colleagues during periods of leave.
For further information or to arrange a visit please contact:Sue Clark, Operational Co-Ordinator on 01284 713031
Main duties of the job
The successful post holder will be responsible for the following;
Transcribing dictation and actioning clinic outcomes Dealing with patient enquiries Attending meetings Clinic changes Monitoring departmental pools and actioning messages
The above list covers some of the duties within this role.
This vacancy is initially for a fixed term of 12 months and has arisen due to the addition of 2 new Orthopaedic Consultants
This post is 37.5 hours spread over 4 or 5 days a week - this can be negotiated with the suitable applicantensuring it covers the service.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
Job description Job responsibilities
Please see the attached copy of the Job Description
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Person Specification
Education and qualifications Essential
oRSA II Typing, Word or Equivalent oProven Computer literacy oGood Standard of General Education (including Maths and English)
Desirable
Amspar certificate or diploma
Experience and knowledge Essential
oPrevious experience as Secretary oAudio Typist
Desirable
oPrevious NHS or related environment oMedical Terminology oSome customer care experience
Skills and abilities Essential
oAudio Typing oTouch Typing oMicrosoft Office oExcel oAccurate Key Board Skills oAble to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
Desirable
oKnowledge of the Hospital Administration System oUnderstanding of Databases
Personal qualities Essential
oClear and precise communication skills verbally and in written format oGood telephone manner oCalm under pressure oAble to meet deadlines oGood interpersonal skills oGood organisational skills oFriendly and helpful manner oCaring attitude oAttention to detail oAbility to work on own initiative or part of a team oFlexible approach to working hours and duties oAble to demonstrate an understanding of issues relating to confidentiality oProven record of good timekeeping and attendance
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name West Suffolk NHS Foundation Trust
Address West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website https://www.wsh.nhs.uk (Opens in a new tab)